alert The fund can't be withdrawal from Epik.com via Masterbucks wallet

[enamebroker]

It happened on 23rd Aug 2022 and this matter lasted almost one month without any process. Masterbucks.com declined my fund withdrawal and disabled the button of fund withdrawal. And I contacted Epik.com and got no further action even if Rob Monster got involved in it for two weeks. All the time I was told in email by management review.

What is wrong with Epik.com? Do you think it is normal to disable fund withdrawal? How can I get back my fund from Epik.com? Thanks for your suggestion.

 

[Digital Nomad]

This customer even got her Flippa account banned, stopping her from doing further business there, pretty sad, it's not even her fault.

 

[bmugford]

This customer even got her Flippa account banned, stopping her from doing further business there, pretty sad, it's not even her fault.

Show attachment 226242

Unfortunately, that is the collateral damage because of Epik's actions.

Other people probably had plans for their funds, you know like paying bills.

Companies don't accept "we will totally pay you later when Epik pays us, at some unknown date in the future", as a form of payment.

Brad

 

[rh2000]

The fund was disbursed to masterbucks within minutes of posting the above and letting epik know I'll take action. Now, the fee is $45+2.5% if I'm withdrawing through wired transfer and only 2.5% through crypto. I'm not too concerned about the fees. Where my fear lies now is how long it'll take to get the money. Am going to stucked in the abyss of the masterbucks queue? We'll see.

You maybe waiting a long time.

 

[Igor Gabrielan]

Standard Federal Reserve Bank Holidays​

October 10, 2022,
November 11, 2022,
November 24, 2022,
December 26, 2022,
January 2, 2023,
January 16, 2023

Obviously, Masterbucks does not work on Saturdays, Sundays and these holidays.

Working days of Masterbucks:

October 11, 12, 13, 14, 17, 18, 19, 20, 21, 24, 25, 26, 27, 28, 31
November 1, 2, 3, 4, 7, 8, 9, 10, 14, 15, 16, 17, 18, 21, 22, 23, 25, 28, 29, 30

 

[Igor Gabrielan]

It turns out that if I made withdrawal requests on October 14, then Masterbucks had time to fulfill them

October 17, 18, 19, 20, 21, 24, 25, 26, 27, 28, 31
November 1

Total 12 days

 

[Igor Gabrielan]

Now I will send requests to addresses every Masterbucks working day

[email protected]
[email protected]
[email protected]

and write reviews on Trustpilot for Epik and Masterbucks.
In these reports, I will report on the amount of the period of delay in payments.

 

[Igor Gabrielan]

Today's answer:

If you have a pending Masterbucks withdrawal and have already passed the KYC Veriff Verification, rest assured that your pending withdrawal will be processed soon by our accounting team.

We understand how important this is to you and we appreciate your patience and understanding in this matter.

For now, kindly wait for our update, we'll notify you once your request is processed.

 

[Chris Hydrick]

The way Royce tells it, regulatory issues “sprung up” and he was brought in as CEO at Epik to get the company into compliance before things went from bad to worse. It’s unclear exactly when Epik found itself in this regulatory bind, but Royce says he’s been given “effectively three months” to correct software issues, accounting issues, and jump through regulatory hoops to ensure that Masterbucks is licensed properly and is operating more like a bank".

Has the new epik ceo commented in this thread yet, or commented elsewhere besides the recently published dailydot article?

I see the new CEO (@BrianMRoyce? with only 75 followers, and not much if any epik related tweets) is hard at work soliciting Elon Musk, but how does that address the alleged three month deadline?

Spoiler

Step 1 to buck's masterPlan, tweet Elon. And the rest will fall into place after that.

"Eh, yo, Elon! Lemme get dem digits to yo accountant bruh!"

https://twitter.com/x/status/1587455895646134275

... meanwhile epik customers are left begging Brian Royce (Epik) for help, and instead get crickets.

 

[Digital Nomad]

Has the new epik ceo commented in this thread yet, or commented elsewhere besides the recently published dailydot article?

I see the new CEO (with only 75 followers, and not much if any epik related tweets) is hard at work soliciting Elon Musk, but how does that address the alleged three month deadline?

https://twitter.com/x/status/1587455895646134275

"Eh, yo, Elon! Lemme get them digits to yo accountant bruh!"

Welcome back Chris, missed you.

No, he has not commented here at all and Rob has been MIA here on NP too.

On September 29th Royce has spoken to DNW, first public statements (that I know of) during the time that Masterbucks was under "maintenance": https://domainnamewire.com/2022/09/29/epik-ceo-says-masterbucks-will-return-soon-with-upgrades/

There is also a more recent interview with Brian Royce on the DNW podcast, October 24th: https://domainnamewire.com/2022/10/24/epiks-new-ceo-dnw-podcast-410/

The DailyDot article is the latest information/interview with Brian.

Some interesting posts:

It looks like Brian Royce doesn't get in touch with customers at his own company either:

https://www.linkedin.com/posts/bria...lA?utm_source=share&utm_medium=member_desktop

Seems like Royce and his former business Sitebiz are being sued as well:

https://unicourt.com/case/ca-ora-merchant-capital-source-llc-vs-sitebiz-e-commerce-llc-1140601

 

[bmugford]

Has the new epik ceo commented in this thread yet, or commented elsewhere besides the recently published dailydot article?

I see the new CEO (@BrianMRoyce? with only 75 followers, and not much if any epik related tweets) is hard at work soliciting Elon Musk, but how does that address the alleged three month deadline?

Spoiler

Step 1 to buck's masterPlan, tweet Elon. And the rest will fall into place after that.

"Eh, yo, Elon! Lemme get dem digits to yo accountant bruh!"

https://twitter.com/x/status/1587455895646134275

... meanwhile epik customers are left begging Brian Royce (Epik) for help, and instead get crickets.

Taking time to kiss Elon's ass but not to respond to customers.

What an idiot. Imagine thinking that being the CEO of Epik is some kind of flex.

You know the company with the massive data breach, that commingled funds, and is unwilling or unable to pay outstanding debts.

Yep, that Epik!!!

I am sure Elon will be highly impressed.

Brad

 

[bmugford]

You know, I was not going to leave a review for Epik regarding my issue with pianomoving.com and that whole debable.

At this point though, if you want to play games with reviews, I think you earned it.

Look for it soon.

Brad

 

[Future Sensors]

Has the new epik ceo commented in this thread yet, or commented elsewhere besides the recently published dailydot article?

I see the new CEO (@BrianMRoyce? with only 75 followers, and not much if any epik related tweets) is hard at work soliciting Elon Musk, but how does that address the alleged three month deadline?

Spoiler

Step 1 to buck's masterPlan, tweet Elon. And the rest will fall into place after that.

"Eh, yo, Elon! Lemme get dem digits to yo accountant bruh!"

https://twitter.com/x/status/1587455895646134275

... meanwhile epik customers are left begging Brian Royce (Epik) for help, and instead get crickets.

It's rather amusing that Brian Royce has suddenly added "CEO Epik" to his Twitter bio, just for this purpose. He had not mentioned that since the brutal transfer of power.

 

[tonyk2000]

On Monday, I posted the following -

I feel I have déjà vu. The second time in context of trustpilot 5star reviews. Obviously, it is uncommon for genuine customers to post large texts as reviews. It is however common for _exactly one_ of Epik's officers (C?O - do not remember his exact position) or executives to write large and well-detailed pro-epik texts on different subjects (seen it on domaining blogs, and probably on NP). Is it him, by any chance?

I beleive somebody took note of this observation. Walls of text do not appear on trustpilot anymore! But, as a matter of fact, the positive reviews are still not natural. See in contrast:

Porkbun, 4.8 stars: https://www.trustpilot.com/review/porkbun.com?sort=recency
GoDaddy, 4.7 stars: https://www.trustpilot.com/review/www.godaddy.com?sort=recency

The difference is obvious. Most of genuine positive reviews are marked as "verified", "redirected" or "invited":

(quote begin)

This reviewer was automatically invited to write a review following their experience with the company. This type of review is automatically labeled verified.

The reviewer left a review by clicking on a link on the company’s website which led to their public profile on Trustpilot.

This company sent a review invitation outside of Trustpilot’s systems. Reviews collected this way are automatically labeled invited.

(quote end)

In other words, positive reviews normally do not come out of the blue, but it is exactly what we see these days @ Epik page on Trustpilot... For example, recent "Happy User" who had his single support query resolved - he is neither verified nor invited, so his review looks rather strange imo.

 

[Future Sensors]

On Monday, I posted the following -


I beleive somebody took note of this observation. Walls of text do not appear on trustpilot anymore! But, as a matter of fact, the positive reviews are still not natural. See in contrast:

Porkbun, 4.8 stars: https://www.trustpilot.com/review/porkbun.com?sort=recency
GoDaddy, 4.7 stars: https://www.trustpilot.com/review/www.godaddy.com?sort=recency

The difference is obvious. Most of genuine positive reviews are marked as "verified", "redirected" or "invited":

(quote begin)

This reviewer was automatically invited to write a review following their experience with the company. This type of review is automatically labeled verified.

The reviewer left a review by clicking on a link on the company’s website which led to their public profile on Trustpilot.

This company sent a review invitation outside of Trustpilot’s systems. Reviews collected this way are automatically labeled invited.

(quote end)

In other words, positive reviews normally do not come out of the blue, but it is exactly what we see these days @ Epik page on Trustpilot... For example, recent "Happy User" who had his single support query resolved - he is neither verified nor invited, so his review looks rather strange imo.

The way TrustPilot does verification is crap too, I believe.

 

[bmugford]

You know, I was not going to leave a review for Epik regarding my issue with pianomoving.com and that whole debable.

At this point though, if you want to play games with reviews, I think you earned it.

Look for it soon.

Brad

Your review is pending....

I put my actual name on it, unlike "Happy User".

Brad

 

[tonyk2000]

Brian Royce has suddenly added "CEO Epik" to his Twitter bio

If E. is still mixing business and politics (do they really have time and resources to do this??), it may have something to do with the recent Twitter acquisition.... I heard that Musk fired (or otherwise disabled access of) a lot of employees from censorship / anti-fakenews team or whatever was it called... And, as far as I remember, mr. Royce was selected because of similar political views. So, if Epik is ready to spend time and resources on politics instead of working on paying masterbucks victims - it is unfortunate...

 

[bmugford]

Has the new epik ceo commented in this thread yet, or commented elsewhere besides the recently published dailydot article?

I see the new CEO (@BrianMRoyce? with only 75 followers, and not much if any epik related tweets) is hard at work soliciting Elon Musk, but how does that address the alleged three month deadline?

Spoiler

Step 1 to buck's masterPlan, tweet Elon. And the rest will fall into place after that.

"Eh, yo, Elon! Lemme get dem digits to yo accountant bruh!"

https://twitter.com/x/status/1587455895646134275

... meanwhile epik customers are left begging Brian Royce (Epik) for help, and instead get crickets.

https://twitter.com/x/status/1587853171824599040

 

[tonyk2000]

/offtopic/
It is not easy to follow the thread with embedded twits, if higher security is configured with adblock - no facebook, no embedded twits etc. So, if a content of this or that twit is important... a screenshot would be appreciated by a lot of members

 

[Igor Gabrielan]

-Can Brian make the owner of the company a millionaire?
-Yes, if the owner is Musk.

 

[NicTraders]

https://twitter.com/x/status/1587853171824599040

Gee Brad, there goes Epik's final hope of raising funds. I'm sure Elon was about to flick a lazy few $mil their way...

 

[Igor Gabrielan]

Another reply from Epik today. They no longer trifle with the days and immediately warn that this week they will not pay.

I am sending this email to follow up with you regarding your withdrawal. If you have not received your funds yet, it means that unfortunately, our accounting team has not been able to process the withdrawal yet. I apologize but I can't grant that you will receive it until the end of this week.

I ask for your patience and for more time, and as soon as possible you will receive your funds.

 

[Chris Hydrick]

Taking time to kiss Elon's ass but not to respond to customers.

What an idiot. Imagine thinking that being the CEO of Epik is some kind of flex.

In a way, I envy the blind, maybe today is the day elon retweets me approach. Sending a tweet is free, so what's the risk eh? Or to say, we (I, Brian) put it on record, that we (I, Brian, CEO of Epik) wanted to help since day 1 of the musk twitter era. The job application that never goes away if it's done via tweet.

He just might have had better luck tweeting elon from the more developed official EpikDotCom twitter account with 8k followers, as that certainly has more reach, and more legitamcy than an account with just 75 followers, So one has to ask, why even bother?

In defense, Brian doesn't owe nP anything, and CEO's such as Aman from GoDaddy remained silent during previous namePros uproars, while he focused his time on CNBC and investor relations. Tweeting = Investor Relations? Maybe, lol.

Another thing to consider is it is political season and Epik has their fair share of politically motivated customers, so it wouldn't be to surprising if the masterbucks issue was taking backseat until the November 8th election. Judging by epik's previous responses (re: PayPal .. Hunter Biden) it wouldn't be too surprising if right now epik was more focussed on empowering their political customers given the time sensitivity and potential earnings before they fix their KYC compliance or whatever the payout issue is.

It's actually quite surprising, maybe a bit refreshing (or maybe I missed it) not to see a conspiracy related epik response related to their payout issues. But also one of those things, where if Rob was still CEO, I'm pretty sure this would have been addressed differently, customers would be remedied and satisfied quicker, but also domainers might have been subjected to some of that patented epik controvery.

I still have domains at epik, and find a bit of security when seeing domaining related tweets from epik folks like @Sufyan Alani attending this weeks LA ICANN event, but without Rob Monster at the helm, and seeing the CEO tweet at Elon Musk before addressing his clearly concerned customer base, this change makes me wonder, that unless I change my name to Elon Musk, I may never again have that "If something goes wrong, epik ceo will fix it" warm and fuzzy. Say what you want about Rob Monsters politics, or business/marketing practices, but as a supportive domain excecutive Rob reached the GOAT level assisting hundreds, maybe thousands of domainers on a level not many other domain executive has.

It's rather amusing that Brian Royce has suddenly added "CEO Epik" to his Twitter bio, just for this purpose. He had not mentioned that since the brutal transfer of power.

Brian's linkedin profile also has him listed as the CEO of UnifiedCommerceCompany.com and COO of Critical.Video. Not knowing anything about those companies, or really Brian, it seems he's capable of adding more to the community beyond a twitter bio change, and being more than a placeholder solely responsible for shielding core issues away from the chairmans (Rob Monsters) responsibility or blame. #LetsGoBrian #BigShoesToFill #HeadInTheSandDoesntInstillTrust

https://twitter.com/x/status/1587853171824599040

LOL, It might be more effective/on-topic for those who are owed money by Epik (MasterBucks), to respond (Tweet) directly to new epik CEO Brian Royce's tweet to offering to help Elon. I mean If Brian is offering to help, clearly there are epik customers needing Brians help. #GiveBrianATweetingChance #BeEpik

 

[Digital Nomad]

Another reply from Epik today. They no longer trifle with the days and immediately warn that this week they will not pay.

Epik: "I ask for your patience and for more time, and as soon as possible you will receive your funds."

How much more patience can you have? How much more time do they need? People are losing clients, have to take care of families, have costs to pay etc. Epik is Pathetic.

 

[Igor Gabrielan]

My reviews have been published.

At Epik.
At Masterbucks.

Now every working day for Masterbucks I will publish similar reviews. The new experience will be one more day of late payment unless, of course, they have paid by that point.
This is the minimum program. And so it is necessary to prepare complaints and a lawsuit.

 

[Digital Nomad]

Say what you want about Rob Monsters politics, or business/marketing practices, but as a supportive domain excecutive Rob reached the GOAT level assisting hundreds, maybe thousands of domainers on a level not many other domain executive has.

There could be another reason why he assisted so many people, a way to get more clients, to build a brand and trust amongst the domainer community mixed with religion, and now that many domainers became Epik's client they used masterbucks. But now people can't withdraw and he has dissapeared. Not because he is NOT the CEO does not mean he can't help. He can help clients with Outlook, but not with their money, that's on "Brian". Rob is the founder of Epik, if I was the founder I would do everything in my power to help people get their money back, just like he helped people back then with domains. Getting/withdrawing the money from Epik/Masterbucks is important for clients, receiving the money from clients is important for Rob/Epik.