Your help appreciated

[charbar]

Hello All,

Anyone out there understand internet connection etc.?

I am with wanadoo freeserve. I've recieved my 'phone bill, which has two items totalling nearly £60 - which I have not dialled.
Contacted Wanadoo - been told that one number is one of their dial up numbers - and told that they'll look into it and get back to me.
The other number - an 0871 number - is not theirs.
They referred me to another number, which informed me that the number 0871 0987 705 is "classified as a Internet Services metered access up yo and including 10pm for BT customers numbers. It is provided by mixed operators". (whatever that means)
My bill just reads INTERNET next to the number.
They inform me that these items must be paid for.
I have never dialled the afore mentioned number. I dont know who's the number is - and dont know how to find out!

Any help from anyone would be very much appreciated.

charbar.

 

[FusunMedia]

Most likely you got infected with an auto dialer virus. I'd say get your computer scanned, I recommend WebRoot SpySweeper

 

[AsclepiusZ]

yeah, thats my thought too. try spybot and stuff like that as well if webroot doesnt work.

 

[.X.]

Yeah,Sounds like one of those dialers for sure,Download Spyware blaster at www.majorgeeks.com after you get rid of the dialer,It will block dialers from tranfering out.

 

[slipondajimmy]

I use adaware or spybot

 

[StudioWorks]

oh so you're still using dial-up ?

 

[charbar]

Noted!!! Thanks fellas.

Why do I never hear of anyone being prosecuted for these viruse?
Surely it's tantamount to breaking into one's home.
Castrate them all, I say.
charbar

 

[adam_uk]

Noted!!! Thanks fellas.

Why do I never hear of anyone being prosecuted for these viruse?
Surely it's tantamount to breaking into one's home.
Castrate them all, I say.
charbar

the because the original source is hardly never found and usually not worth the hassle.

 

[Scott]

I don't know but would it make sense for an auto dialer/spyware/adware to dial an 0870/0871 number? Wouldn't it be more likely to be 090 or another premium rate number?

 

[charbar]

Hello All, Free!

Further to your help on this subject (I've been told why I heard LOL between the lines when I mentioned "freeserve", but I'm the oldest newbie in town, and now in this century with broadband) I have now installed AVG, Adaware, Skybot and Zonealarm, (whatever tthey do) and all completely gratis.
Thanks again,
charbar