Domain Empire

Why you should explore every Inquiry / Offer

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As a domainer, one of the most crucial lessons I have learned is to carefully review all inquiries. Everything needs to be researched and verified. In order to respond to a potential buyer, I need to know everything I can about them, their company, financial situation, even other domains they may own. Why is this important you may ask?

1. It enables you to make an appropriate counter offer and or initial offer.

2. It will help determine if the inquiry is legitimate or a waste of time.

The other day I received an inquiry/offer through one of my parking providers. (Fabulous.com). It included Name, Email, Offer Price of $1,200, and IP address.

The email address came from gmail.com - which left me with very littleinformation about the individual who made the inquiry. I put the email address through all of the major search engines, seeing if I could find any indexed pages associated with this individual. No surprises here, nothing.

I then did the same with his full name. Unfortunately his name is relatively generic and pulled up many results. I dug a bit deaper and included his name in a few keywords that could be associated with the domain he inquired about. Again, little to no luck.

Finaly, I took the IP address and traced it back, hoping for a stroke of luck. Whats this? Finaly a break. As it turns out, the IP address the inquiry came from, is from a large publicly traded company, that has a very similar domain name in the industry.

Now knowing who I am dealing with, I have a better idea of what they can afford. When dealing with a larger business, the domains tend to go up in potential sales price, because larger businesses typically have larger budgets for these types of acquisitions. I personally never like to conduct negotiations via email, it makes it very difficult to judge a reaction of either party, and of course it slows down the process altogether.

I replied back with the following:

First Name,

Thank you for your offer of $1,200 for the domain SAMPLEDOMAIN.com - I would love to discuss the possible sale of this domain name with you via a telephone conversation if that is at all possible. What number could I reach you on, and what is a good time for you?

Sincerely,
My Name

Shortly after sending the email, I recieved a dreaded bounceback notice. Was this inquiry fake? Well, there is of course only one way to know for sure.

I sent an email to the companies support department, requesting contact information for the individual who's name appeared on the inquiry.

24 Hours later I recieved a response with an email address @CompanyName.com of the person who made the inquiry.

I responded with the following email:

First Name,

I am the owner of SAMPLEDOMAIN.com - I believe you sent an inquiry through our parking provider with an offer to purchase this domain. I was unable to respond to you at the email you provided, but was able to track you down using your IP address. I would love to discuss the possible sale of this domain name with you via a telephone conversation if that is at all possible. Please let me know.

Sincerely,
My Name

I then recieved the following response:

Hi Justin –

Thanks for the reply. That would be great, how is Monday 1pm pst? My contact info is listed below.

To Greater Success,

First + Last Name

Direct Number
Fax Number
Mobile Number

Next Step? Obviously going to respond confirming a phone call on Monday, but also I will be calling his office sometime this evening (after hours), in hopes of trying to discover his position or title with the company. Even what department he's in would be helpful with negotiations.

I will follow through with progress on this sale, and update the thread when I know more, or following my phone call on Monday.
 
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Alas, no response today. Even though one was promised. This isn't necessarily a bad thing, often times big business moves at the speed of slow....

I will make a follow up call tomorrow afternoon if I have not heard back by then. More than likely a decision hasn't been made, and although I want to be punctual, I also dont want to come off desperate for a sale, so I will simply inquire for an update and move from their.

Justin
 
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Spade said:
I will make a follow up call tomorrow afternoon if I have not heard back by then. More than likely a decision hasn't been made, and although I want to be punctual, I also dont want to come off desperate for a sale, so I will simply inquire for an update and move from their.

Justin
Hey Justin,

I think that might be even to fast for you to reply with out hearing from them. 2-3 days might be better.... ?
 
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troopscott said:
I would give it another day past tomorrow if I were you just my 2 cents but calling the day after would seem desperate after you tracked him down etc. I would wait until thursday if not even friday. Just my take

yeah, I would give it until Thursday to call back if you have to.

I like the DeliciousDomains Logo Justin :tu: Can I ask who done it ?



.
 
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gazzip said:
yeah, I would give it until Thursday to call back if you have to.

I like the DeliciousDomains Logo Justin :tu: Can I ask who done it ?

An NPer actually did it for me. Lemme see if I can dig up his name for yah.

And you guys are right, perhaps a bit too hasty. I will hold off until Thursday.

Justin
 
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Spade said:
An NPer actually did it for me. Lemme see if I can dig up his name for yah.

Justin

Thanks, no hurry :)


.
 
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Update!

Although I had opted to wait an additional day, that was unessary as I recieved an email this morning from the contact.

Hi Justin –

Sorry I did not get back to you yesterday, hectic week. I am interested in the domain and believe it is a good fit, however, the organization is contemplating our global brand strategy. We also own AnotherDomain.com, and more importantly, we own and operate AnotherCompany.com in Europe, which is a strong brand name that we are considering for North America. I will update you next week with some news.

Thanks again for your time this week, it was nice meeting you.

First Name.

This email itself reveals a few things. The first, there is still definite interest in the domain name, as it does seem to fit their marketing and business strategy. More positive is something that wasnt mentioned, price. As it stands, price was not the issue why the domain wouldnt be purchased. This could suggest that if a sale does happen, it could be for the full asking price.

I will follow up this email with another thankyou, and will again follow up sometime next week.

I will keep you updated with any changes.

Justin
 
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Justin, Thanks for Sharing
 
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gazzip said:
Any updates Justin ?

I was gone this weekend... just got back home - getting settled. No updates yet on this particular domain name. I will update when Iget something though.

Justin
 
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Im sorry I have not updated this thread yet. I will with all of the email communications within teh next 24 hours.

As it stands right now, a Tentative offer of $5,000 was made. The person I am dealing with is waiting to see if their Marketing department will allow him to meet my asking price of $15,000. I hope to hear back towards the end of this week.

Justin
 
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Sounds like they are definitely going to buy your name. Congrats Justin. Let us know the final selling price.
 
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DomainMayhem.com said:
Sounds like they are definitely going to buy your name. Congrats Justin. Let us know the final selling price.

I definetly will if I can. (and if it actually does selL!) I doubt theyll require an NDA - but I will adhere to it if I must.

Justin
 
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