Dan.com
NameSilo

justsand

Established Member
Impact
218
Hello all,

I have a question regarding domain outbound marketing. If anyone selling domains using outbound marketing please answer my questions.

If the end-user replies "Not interested" or "I'll pass", then

1) what's the best reply to these types of replies?
2) How can we convince them to buy?

Thank you :)
 
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DrJacoby

Who killed Laura Palmer?Top Contributor
Impact
2,795

karmaco

Top Contributor
Impact
11,011
Move on. You can’t make anyone do or buy anything.
 
Last edited:

AEProgram

Top Contributor
Impact
6,577
Hello all,

I have a question regarding domain outbound marketing. If anyone selling domains using outbound marketing please answer my questions.

If the end-user replies "Not interested" or "I'll pass", then

1) what's the best reply to these types of replies?
2) How can we convince them to buy?

Thank you :)

If he replies "not interested" reply with

"Why would you think i'm not interested in selling the name? I want you to have this name and that is why I reached out. If you think i'm not interested in selling because of my asking price, that's fine, I am ready to sell the name now for $100"

If he replies "i'll pass" reply with

"Thanks for passing this email on to the decision maker. Just so you know, I decided to lower the price and felt it's only fair to share this right now so you could include it with the information you pass along. The buy now price is just .."

Ok, all jokes aside, when you do outbound include the price in the email. Domainers that fear including or posting price because what if the buyer would have offered more rarely make it in this business. The only time it makes sense is if you have some amazing name (few do). Include a price (not a high price and tell them to make an offer, include your lowest possible buy now price) a link to buy and if they say not interested just move on.
 
Polite and professional all the times, just something along the lines of....

Thank you for the reply. If anything changes, you know how to contact me.
 

Alop

Top Contributor
Impact
1,375
1) what's the best reply to these types of replies? xx
2) How can we convince them to buy? - I suppose if you must reply go in hopes for a sale go with "If you were to change your mind the lowest I can do is xx " and thank for the time ofc :)
 

CraigD

Top Contributor
Impact
11,567
I don't do outbound myself, but if I received that response, I think I'd be hesitant to reply at all.

Any further reply from you could result in your email address being blacklisted by the recipient and they would then not receive any further correspondence from you at a later date.
 
Impact
504
I never received any replies from my outbound, I probably did outbound 5 to 7 times only through email. If they reply "Not interested", I would respect that.
 

Revisiting

Established Member
Impact
298
I never received any replies from my outbound, I probably did outbound 5 to 7 times only through email. If they reply "Not interested", I would respect that.

Even an average sized small business gets dozens of unsolicited emails every week. Experience shows that even a polite "No thank you" will often be perceived as you engaging with the email-offer sender. Before you know it your on their regular spamming list.

It's unfortunate but that's the reality - so best to just delete unwanted offers
 

campaignsigns

New Member
Impact
5
Is there any price that would make you interested?
Would you be interested if I let you make payments?
Would you like me to point the domain to your website so you can see the potential traffic?
 
Impact
504
Even an average sized small business gets dozens of unsolicited emails every week. Experience shows that even a polite "No thank you" will often be perceived as you engaging with the email-offer sender. Before you know it your on their regular spamming list.

It's unfortunate but that's the reality - so best to just delete unwanted offers

I tried messaging through their Facebook page, a small-time musician with same name to my 4 letter .com, they just seen-zoned me.
 
Impact
141
I agree, better not to reply to that, you won't gain anything by replying straight away.
But what you can do, you can get back to them say in 1 month, with something "I had to reduce the price of the domain because of <something> and now it's <say 15% cheaper>, please let me know if you are interested".
Generally, any price reduction is a good reason to get in touch/touch base again, even with those that were not interested in the beginning.
 

doofer

Top Contributor
Impact
637
Was told in no uncertain terms to [email protected]~ck off by somebody I messaged about a domain on Linkedin not too long ago ! Just in case I may not have understood their displeasure at being politely messaged, they followed up a minute later with 'no really you can just [email protected]~ck off !'

I resisted the temptation to reply or post their reply on Linkedin or report them which would at very least have damaged their reputation on the site or got them thrown off. Sometimes it's best to just bite your tongue & move on !
 

branding

bra.nding.euTop Contributor
Impact
8,114
Was told in no uncertain terms to [email protected]~ck off by somebody I messaged about a domain on Linkedin not too long ago ! Just in case I may not have understood their displeasure at being politely messaged, they followed up a minute later with 'no really you can just [email protected]~ck off !'

Decent respons imo.
 

MapleDots

Account Closed (Requested)
Impact
13,123
No means no, that goes for everything.
Time is money, move on to something else and if you have nothing else go hug your kids.

I had a response on one of my outbounds burgs(dot)ca with a perfect hit on the name and by perfect I meant perfect, an exact match.

Guy said to me...

So tell me why I should consider buying your domain?
The response he got from me was dead silence.

I mean really if I have to explain that to the business owner he absolutely no clue about domains to begin with and chances are I am just wasting good spit. Had he wanted it he would have come after it.

So for me the answer would be just move on.
 

DomainBarracksRob

Top Contributor
Impact
7,553
Hello all,

I have a question regarding domain outbound marketing. If anyone selling domains using outbound marketing please answer my questions.

If the end-user replies "Not interested" or "I'll pass", then

1) what's the best reply to these types of replies?
2) How can we convince them to buy?

Thank you :)

Leave them be, and move on to the next

anything else and you are pestering them.
 

Samer

Top Contributor
Impact
21,305
No reply
“Thank you” agree @koolishman

Most people go to Junk mail;
You had the dignity of a reply; most dont get.
Any further email from u risk harm industry imo

Samer
 
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If you want to outbound in bulk then try to get a price from the prospect first.

Once you quote a price they can make a snap decision. In sales you want them to stew on it so they can start to imagine what it would be like to be the owner.

90% of the offers will be $50, but at least you can close the loop rather than wondering what could have been.
 

LUP

TLDHub.comTop Contributor
Impact
1,002
If you rejected by end user you must say thank you

And if you rejected by reseller you must say thank you, you wasting my time
 
Impact
5,136
Just move on. One of my pet peeves is callers to my business that keep talking after I say no thank you. I end up hanging up mid-spiel and feeling a little irritated at them. My first response to a cold call is polite, my second not so much.
 

kopix

New Member
Impact
5
For me, I just offered to give the domain in exchange for the a product they're selling. After sometime they replied and agreed to it despite saying uninterested initially

Currently I am still struggling to comprehend how some domains are selling for thousands of dollars when I dont see any value in them
 

lock

FREE.MARKETINGTop Contributor
Impact
7,016
It isn't a debate your done. I get really bad cringe emails offering domains i might be interested in with other circumstances. Some domainers are frying their customers with own outbound wording
 
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King

Investor & CreatorTop Contributor
Impact
2,959
You don't reply, that's the thing, you'll be seen as desperate, maybe in the future they will purchase it. At that point, you can even increase the price and say the domain has appreciated.
 

Omar Negron

Top Contributor
Impact
1,570
2) How can we convince them to buy?

You can't convince someone to buy something that they do not want. Since you mentioned this is OUTBOUND marketing, you really have no other option but to move on. At least they answered back and let you know they were not interested.

Many times, people will just ignore your emails. So in a weird way, it's a positive thing that they initially told you they are not interested. Now you can confidently move on and go on to the next prospect.

-Omar