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What's the best answer to "Not interested" & "I'll pass" replies?

Labeled as discuss in Domain Selling and Domain Sales, started by justsand, Nov 22, 2020

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  1. justsand

    justsand Established Member

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    Hello all,

    I have a question regarding domain outbound marketing. If anyone selling domains using outbound marketing please answer my questions.

    If the end-user replies "Not interested" or "I'll pass", then

    1) what's the best reply to these types of replies?
    2) How can we convince them to buy?

    Thank you :)
     
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  2. DrJacoby

    DrJacoby Established Member

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    The best reply is to not reply and just move on.
     
  3. karmaco

    karmaco Top Contributor VIP

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    Move on. You can’t make anyone do or buy anything.
     
    Last edited: Nov 22, 2020
  4. koolishman

    koolishman Upgraded Member Blue Account

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  5. AEProgram

    AEProgram Top Contributor VIP Blue Account

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    If he replies "not interested" reply with

    "Why would you think i'm not interested in selling the name? I want you to have this name and that is why I reached out. If you think i'm not interested in selling because of my asking price, that's fine, I am ready to sell the name now for $100"

    If he replies "i'll pass" reply with

    "Thanks for passing this email on to the decision maker. Just so you know, I decided to lower the price and felt it's only fair to share this right now so you could include it with the information you pass along. The buy now price is just .."

    Ok, all jokes aside, when you do outbound include the price in the email. Domainers that fear including or posting price because what if the buyer would have offered more rarely make it in this business. The only time it makes sense is if you have some amazing name (few do). Include a price (not a high price and tell them to make an offer, include your lowest possible buy now price) a link to buy and if they say not interested just move on.
     
  6. gilescoley

    gilescoley Top Member PRO VIP ★★★★★★★★★★

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    Polite and professional all the times, just something along the lines of....

    Thank you for the reply. If anything changes, you know how to contact me.
     
  7. LoodeX

    LoodeX Established Member

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    1) what's the best reply to these types of replies? xx
    2) How can we convince them to buy? - I suppose if you must reply go in hopes for a sale go with "If you were to change your mind the lowest I can do is xx " and thank for the time ofc :)
     
  8. CraigD

    CraigD Top Contributor VIP

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    I don't do outbound myself, but if I received that response, I think I'd be hesitant to reply at all.

    Any further reply from you could result in your email address being blacklisted by the recipient and they would then not receive any further correspondence from you at a later date.
     
  9. Jeffrey

    Jeffrey Established Member ★★★★★★★★★★

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    I never received any replies from my outbound, I probably did outbound 5 to 7 times only through email. If they reply "Not interested", I would respect that.
     
  10. Revisiting

    Revisiting New Member

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    Even an average sized small business gets dozens of unsolicited emails every week. Experience shows that even a polite "No thank you" will often be perceived as you engaging with the email-offer sender. Before you know it your on their regular spamming list.

    It's unfortunate but that's the reality - so best to just delete unwanted offers
     
  11. campaignsigns

    campaignsigns New Member

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    Is there any price that would make you interested?
    Would you be interested if I let you make payments?
    Would you like me to point the domain to your website so you can see the potential traffic?
     
  12. Jeffrey

    Jeffrey Established Member ★★★★★★★★★★

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    I tried messaging through their Facebook page, a small-time musician with same name to my 4 letter .com, they just seen-zoned me.
     
  13. unmark

    unmark Established Member ★★★★★★★★★★

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    I agree, better not to reply to that, you won't gain anything by replying straight away.
    But what you can do, you can get back to them say in 1 month, with something "I had to reduce the price of the domain because of <something> and now it's <say 15% cheaper>, please let me know if you are interested".
    Generally, any price reduction is a good reason to get in touch/touch base again, even with those that were not interested in the beginning.
     
  14. doofer

    doofer Top Contributor VIP

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    Was told in no uncertain terms to [email protected]~ck off by somebody I messaged about a domain on Linkedin not too long ago ! Just in case I may not have understood their displeasure at being politely messaged, they followed up a minute later with 'no really you can just [email protected]~ck off !'

    I resisted the temptation to reply or post their reply on Linkedin or report them which would at very least have damaged their reputation on the site or got them thrown off. Sometimes it's best to just bite your tongue & move on !
     
  15. NameDeck

    NameDeck NotElected.com VIP

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    Decent respons imo.
     
  16. MapleDots

    MapleDots Top Contributor VIP

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    No means no, that goes for everything.
    Time is money, move on to something else and if you have nothing else go hug your kids.

    I had a response on one of my outbounds burgs(dot)ca with a perfect hit on the name and by perfect I meant perfect, an exact match.

    Guy said to me...

    So tell me why I should consider buying your domain?
    The response he got from me was dead silence.

    I mean really if I have to explain that to the business owner he absolutely no clue about domains to begin with and chances are I am just wasting good spit. Had he wanted it he would have come after it.

    So for me the answer would be just move on.
     
  17. DomainBarracksRob

    DomainBarracksRob Top Contributor VIP

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    Leave them be, and move on to the next

    anything else and you are pestering them.
     
  18. Samer

    Samer Top Contributor VIP

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    No reply
    “Thank you” agree @koolishman

    Most people go to Junk mail;
    You had the dignity of a reply; most dont get.
    Any further email from u risk harm industry imo

    Samer
     
    Last edited: Nov 23, 2020 at 6:05 PM
  19. James Rayers

    James Rayers The Business Name Co VIP ★★★★★★★★★★

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    If you want to outbound in bulk then try to get a price from the prospect first.

    Once you quote a price they can make a snap decision. In sales you want them to stew on it so they can start to imagine what it would be like to be the owner.

    90% of the offers will be $50, but at least you can close the loop rather than wondering what could have been.
     
  20. LUP

    LUP Top Contributor VIP

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    If you rejected by end user you must say thank you

    And if you rejected by reseller you must say thank you, you wasting my time
     
  21. RogueWriter

    RogueWriter Top Contributor VIP ★★★★★★★★★★

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    Just move on. One of my pet peeves is callers to my business that keep talking after I say no thank you. I end up hanging up mid-spiel and feeling a little irritated at them. My first response to a cold call is polite, my second not so much.
     
  22. kopix

    kopix New Member

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    For me, I just offered to give the domain in exchange for the a product they're selling. After sometime they replied and agreed to it despite saying uninterested initially

    Currently I am still struggling to comprehend how some domains are selling for thousands of dollars when I dont see any value in them
     
  23. lock

    lock DomainUsed.com VIP

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    It isn't a debate your done. I get really bad cringe emails offering domains i might be interested in with other circumstances. Some domainers are frying their customers with own outbound wording
     
    Last edited: Nov 27, 2020 at 9:16 AM
  24. DigitalRoar

    DigitalRoar Investor & Creator VIP

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    You don't reply, that's the thing, you'll be seen as desperate, maybe in the future they will purchase it. At that point, you can even increase the price and say the domain has appreciated.
     

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