It's very hard to discern between a genuine and "genuine' review about them these days, because a lot of pros and ex pros from namepros have invested money in them, so now they push everything as standard for this industry, just to suit them. At dan, I had 17 hours average time to payout, so from a revolutionary web3 platform I would expect a couple of hours even minutes, not 3-4-10 days. Also, at dan you were waiting 15 minutes for a reply during office hours, so I would expect at least the same or even instantly, not 3-4 days. Also, some of the pros who invested in them, a few years ago have disconsidered the domainers doing hand regs, now they invest money in a company targeting exactly the same domainers. For now, they are just an afternic reloaded in bad weather, with payout times and customer service, even afternic and sedo have days when they pay in one day. They brag about the $3 discount, but they don't seem pros enough to remember the times from a few years ago, when domain.com, netfirms, dotster, networksolutions, and a few others were doing unlimited $0,37, $0,99, $1 and so on for coms, without being forced to join an exclusive club, without KYC and without arrogance. Even today you can find $1 promo from time to time, if you know where to look for. Every time when investors or a bigger player take"s over a company, everything goes down, like when godaddy took over uniregistry or dan, namesilo sold, probably namecheap now, domain.com when it sold, sedo whem it sold to ionos and so on.