Unlimited Support Tickets For Your Clients

[TSGradyR]

Touch Support, LLC.
Would like to offer special pricing
On our
Per Domain Package

Now through January 19, 2005 ONLY

Unlimited Support Tickets for up to 75 domains

Regularly $59.95

50% off for the first 30 days
Coupon Code TSGPD

Additional domains are regular price, 79 cents each, in blocks of 25

For any questions contact:
[email protected]

Or order on line at:
https://www.touchsupport.com/modernbill/order/

 

[TSGradyR]

Stop Server Related Insomnia

Touch Support, LLC.

Founded in 2003
Located in Lafayette, IN, across the river from Purdue University
100% U. S. based personnel
Specializing in technical support, server monitoring, and administration for Linux based systems
cPanel and Plesk
Currently offering support excellence to over 100,000 end users!!!

Announces a limited time offer:

Sign up by January 31, 2005 for the following service and receive the first 30 days at

50% OFF

System Administration and Monitoring Services

::DEDICATED TECH:: (Regularly $99.95 per machine/Mo.)
Our flagship server administration package provides you with a technician whose sole responsibility is to maintain a small number of client servers. With Touch Support : EDICATED TECH: your company will know what it's like having a team of IT staff on call 24 hours a day, 7 days a week. We will:

1. Follow a predetermined detailed procedure to handle an equipment incident
2. Troubleshoot/Repair Service Issues:
Fix Apache issues which cause an outage
Fix MySQL, BIND issues which cause an outage
Fix Exim, Cpanel issues which cause an outage
Attempt to thwart a DOS attack
3. Perform an initial security audit and update your configuration to correlate with best industry practices
4. Perform emergency system administration
5. Continuously update Kernels, Apache, PHP, MySQL, and FrontPage extensions
6. Re-secure a server after intrusion
7. Restore a server from backup

How it works: Our monitoring service is a custom program that allows us notification of any service failure. The check time is every 2 minutes, it checks daemons for connectivity and will check the connection for an appropriate response when possible (the httpd check we do should always return a 404 error.) When an event occurs an audio and visual alert is set off at stations in our call center. Techs respond to the alert within 12 minutes and will follow our mutually predefined procedure.

Under normal circumstances your server is back online within 12 minutes!
Visit us at http://www.guaranteeduptime.com a service of Touch Support, LLC.
Order now at https://www.touchsupport.com/moderbill/order/
Coupon code for this offer is: TSGPD

Please contact us for volume discounts

 

[TSGradyR]

24/7/365 Unlimited Support Tickets

Touch Support, LLC.

Would Like to Offer Special Pricing

On Our

“Per Domain Plan”
Now Through February 28, 2005

24/7/365 Unlimited Support Tickets
For Up
To
75 Domains

Regularly $59.95

50% Off
for the
First 30 Days
Coupon Code TSGPD

Additional Domains 79 cents each, in blocks of 25.

For Questions Please Contact:
http://[email protected]
Or Order Online at:
https://www.touchsupport.com/modernbill/order

 

[TSGradyR]

Admin Lite by Touch Support

Touch Support Server Security Announcement

Touch Support, LLC.

Announces the newest edition to our industry leading line of server security and administration packages

Admin Lite
[49.95/mo. Per Server]
Touch Support is proud to offer our System Administration services for small and large businesses of all types requiring cutting-edge administration on non-hosting platforms, web hosting companies with in-house support teams, and dedicated server providers looking to offer Managed Dedicated Servers. We will:

* 1. Provide our leading ::Reaction:: server monitoring on 2 minute intervals
* 2. Provide ::Total Confidence:: troubleshooting of down daemons and services on your server
* 3. Do an initial security audit and update your server to correlate with best industry security practices and configuration
* 4. Perform Emergency Systems Administration
* 5. Continuously update all critical system software such as Kernels, Apache, PHP, MySQL, Sendmail, or Exim
* 6. Resecure a server should an intrusion occur
* 7. Restore a server from backups
* 8. Provide advice and assistance with advanced configuration issues
* 9. Provide you with piece of mind knowing that someone is always watching over your server's well being

Take advantage of our 50% discount offer, for the first 30 days, on all of our System Administration & Monitoring Packages.
Coupon Code: 022205FPOP
Questions, please contact: [email protected]
Order Now: https://www.touchsupport.com/modernbill/order/

Also available with this offer are our other fine security and administration products

DEDICATED TECH
[$99.95/mo. per server]
Our flagship server administration package provides your company with a team of technicians whose sole responsibility is to maintain a small number of client servers. With Touch Support ::DEDICATED TECH: your company will know what it's like having a team of IT staff on call 24 hours a day, 7 days a week.

* 1. Provide ::Reaction:: Server monitoring
* 2. Provide ::Total Confidence:: administration
* 3. Perform an initial security audit and update your configuration to correlate with best industry practices
* 4. Perform emergency system administration
* 5. Continuously update Kernels, Apache, PHP, MySQL, and FrontPage extensions
* 6. Re-secure a server after intrusion
* 7. Restore a server from backup
* 8. Assist you with backup and general server technology decisions and implementation
* 9. Provide Level 3 support when purchased with regular web hosting support.

TOTAL CONFIDENCE Server monitoring, procedural response and advanced troubleshooting
[$29.95/mo. per machine]
With Touch Support TOTAL CONFIDENCE, you may rest assured that your server will remain online thanks to quick responses by server admins to service issues. We will:

* 1. Provide Reaction Server monitoring
* 2. Troubleshoot/Repair Service Issues:
* 3. Fix Apache issues which cause an outage
* 4. Fix MySQL, BIND issues which cause an outage
* 5. Fix Exim, Cpanel issues which cause an outage
* 6. Attempt to thwart a DOS attack

REACTION Server monitoring with procedural response
[$19.95/mo. per server]
Our custom tailored monitoring service provides a unique solution to server events. We will collaborate with you to write a detailed procedure for how our staff will handle a server incident.

* 1. Monitor Web server daemons on 2 minute intervals
* 2. 11 standard services and up to 2 custom services
* 3. Custom procedural response that our staff will follow!

Please contact us for volume discounts!