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Thumbs UP for PolurNET

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I just wish to express my satisfaction with PolurNET.

Signed up for a reseller account about 3 weeks ago.

Service is excellent - responsetime practically immediate.

In addition to being a satisfied customer, I am saving more than 75% over my previous host where I had just a regular hosting account with domainhosting restricted to 3 domains.

Keep up the great work PolurNET !!

susi
 
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Much appreciated, Susi, we are extremely happy to have you as one of our valued customers! :)
 
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I've had a wonderful experience there. Their support staff is great, responsive, and polite. They're great at handling my n00bish questions.

The cons? There aren't many, I just wish live support was on a little more often :) And their servers seem to respond a TAD slow to me, but maybe it's just my satellite connection ;)

Overall: 9/10 rating. Very good job, PolurNet!
 
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Thanks Matt.

Our support reps are usually available around the clock offline, but having live support 24/7 as well is a bit tricky, since we need to hire people who are available at all times to stay on the assigned time slots. But we're working on that for sure ;)

Reg. the servers, ping reports your domain at quick speed of 29ms from Canada, which is quite a distance from the datacenters at NAC :) So, just make sure to use a stable internet connection and you'll enjoy the full potential of the servers; after all, it's got multiple backbone providers worldwide!

Thanks for your honest review!

Cheers,
Anand
Chief of Operations
PolurNET Communications
 
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:laugh: Not much to say apart from: :laugh:
  • helpful
  • very helpful
  • very very helpful
  • quick
  • their response time is brilliant
  • if necessary you can always catch Anand here
  • price is reasonable too
  • I AM HAPPY.

More to come later. :laugh:
 
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They look like a decent company, ill remember them.
 
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I enjoy their service; uptime is 100% for the past 3 months I've been with them, but the support is not live 24/7, which is about average :) Overall: 9/10, they're pretty good.
 
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