Spaceship.com registrar thread.

[dirk]

I just tried Spaceship.com. They're a NameCheap brand and launched their beta. I think they rightfully deserve a thread on NP to discuss our experiences with their new registrar.

Remember, it's still in beta so do expect some glitches, work to be done... Would be cool in someone from NC would care to chip in @tamar

 

[korganian]

Hi @NicTraders @Mkt Sales Leads,

Domain Portfolio is built for bulk work across many domains: categories, DNS presets, bulk changes to nameservers, privacy and contacts, export, and filtering by nameserver set, etc.
Domain Manager is built for detailed management of one domain, such as expiration, nameservers, transfer lock, auth code, and connected products. I understand why the two look like they overlap. That feedback is logged and tracked.


In Domain Portfolio you can select two or more domains and list them in SellerHub from there. Domain Manager does not have this yet, and that request is logged too.

Regards, Orest, Spaceship Domains Product Coordinator

Why doesn't domain portfolio show us which domains are listed in seller hub or how much they or listed for? You just want us to blindly select groups of domains to find out if they are listed in seller hub? Selecting one domain does not even show the seller hub button.

 

[NicTraders]

Domain Portfolio is built for bulk work across many domains: categories, DNS presets, bulk changes to nameservers, privacy and contacts, export, and filtering by nameserver set, etc.
Domain Manager is built for detailed management of one domain, such as expiration, nameservers, transfer lock, auth code, and connected products. I understand why the two look like they overlap. That feedback is logged and tracked.

Hi Orest, I appreciate you taking the time to respond. However, I certainly echo what NameGroove said:

While the explanation is appreciated, it still seems redundant. Why not make Domain Portfolio work for everything? That is, just allow us to manage single domains within Domain Portfolio (in addition to the already bulk option)? Most of us use numerous registrars and we can't recall the details of ea. A single point of mgmt simplifies it for us.

At the end of the day, the simpler management is, the more likely I am to bulk transfer in a heap of names.
Thanks.

 

[NicTraders]

Why doesn't domain portfolio show us which domains are listed in seller hub or how much they or listed for? You just want us to blindly select groups of domains to find out if they are listed in seller hub? Selecting one domain does not even show the seller hub button.

For me, Domain Portfolio does show the listed status in SellerHub.

If you have all columns displayed, you might need to scroll over to the right-hand side to see it. If it's not there, check that this column is enabled in Columns:

The price isn't displayed, but at least the Status is.
But yes, anything that is enabled when multiple domains are selected should also work when a single domain is selected. IMHO they should bring over any individual domain functionality like that from the Domain Manager, put it in Domain Portfolio and be done with it.
Parts of the interface are nice and simple, but then you make the mistake of clicking on 'All Products' up the top and that notion disappears!...

 

[NicTraders]

@Orest Gorishniy @Spaceship
Pretty please, could you give us the ability to have a couple of custom buttons up the top?
I really only go between the SellerHub and the Domain Portfolio 95% of the time, and I would dearly love to have a button to go directly to each instead of having to open the Launchpad every time.

 

[NamesBond]

Hi @NicTraders @Mkt Sales Leads,

Domain Portfolio is built for bulk work across many domains: categories, DNS presets, bulk changes to nameservers, privacy and contacts, export, and filtering by nameserver set, etc.
Domain Manager is built for detailed management of one domain, such as expiration, nameservers, transfer lock, auth code, and connected products. I understand why the two look like they overlap. That feedback is logged and tracked.


In Domain Portfolio you can select two or more domains and list them in SellerHub from there. Domain Manager does not have this yet, and that request is logged too.

Regards, Orest, Spaceship Domains Product Coordinato

Orest, I too appreciate your explanation and input, but I'd like to echo the sentiment of previous posts. It seems to me that your "customers have spoken" and that they clearly want "one" integrated domain management page. This approach is simply more "user friendly" and efficient. (I, for one, am really tired of trying to guess in which area a particular functionality lives... )

 

[korganian]

For me, Domain Portfolio does show the listed status in SellerHub.
Show attachment 316331

If you have all columns displayed, you might need to scroll over to the right-hand side to see it. If it's not there, check that this column is enabled in Columns:
Show attachment 316332

The price isn't displayed, but at least the Status is.
But yes, anything that is enabled when multiple domains are selected should also work when a single domain is selected. IMHO they should bring over any individual domain functionality like that from the Domain Manager, put it in Domain Portfolio and be done with it.
Parts of the interface are nice and simple, but then you make the mistake of clicking on 'All Products' up the top and that notion disappears!...

Thank you. That "seller hub" was not an option in the column choices when I previously set mine up and I was not aware they had addeded it.

So now I can manually scroll through 6,500 domains and have to click on every one of them individually to add them back to seller hub, Oh Joy!

In all these YEARS of development that their customers have put their faith in the promises made to us, it has not occurred to the spaceship team that sensible bulk domain management is a necessity?

Until seller hub listings and prices are shown in portfolio view and those are sortable columns, there can be no sensible bulk domain management at Spaceship.

 

[NicTraders]

Thank you. That "seller hub" was not an option in the column choices when I previously set mine up and I was not aware they had addeded it.

So now I can manually scroll through 6,500 domains and have to click on every one of them individually to add them back to seller hub, Oh Joy!

In all these YEARS of development that their customers have put their faith in the promises made to us, it has not occurred to the spaceship team that sensible bulk domain management is a necessity?

Until seller hub listings and prices are shown in portfolio view and those are sortable columns, there can be no sensible bulk domain management at Spaceship.

I think you can do it in bulk (those settings have probably changed since you signed up).
In Domain Portfolio you can use the top tick box to select all domains:

Right-hand side pop-out opens:

I haven't actually done it that way yet as I have been trialling using Alf. Thus far, Alf has worked fine for bulk listings (though I've only used a small set of around 20) for testing.

 

[ScruffyBeard]

So now I can manually scroll through 6,500 domains and have to click on every one of them individually to add them back to seller hub, Oh Joy!

You can add domains in bulk in SellerHub. Go to the domains tab in SellerHub, click on import domains and then either select import manually, or add a csv file. With the csv file, you get to data in upto 6 columns/fields;

• Domain
• Min offer price
• BIN price
• LTO Period
• Downpayment %
• For Sale Page

This is very helpful, as Spaceship still has not seen the sense to put all of these options into one panel on the right, necessitating multiple back and forths for adding simple data. This is moronic and only drunken clowns think this is OK. Still, even with all the options in one panel, selecting multiple options is still a pain in the ass to do, so adding in bulk via csv makes it easier.

You can bulk add data for some columns/fields of the SellerHub data by selecting a bunch of names and then the right panel appears with options. However, the only one that applies to all of my names is the For Sale page option. All the other options require individual selection.

If you don't have a list of your names with prices outside of spaceship, you can download a csv list of your names from Portfolio Manager. There is a download button on the top menu, next to Show/Hide. But you will still have to do a lot of work to this list because it includes columns/fields that have nothing to do with SellerHub.
Do a download and you will see. Turning off all columns/fields except the domain name doesn't remove those columns/fields from the downloaded csv file, which is stupid.

I have just looked at the first option in the screenshot below, Import Spaceship Domains, which appears to allow you to add the full list of your names held in Spaceship. I haven't tried that before so maybe that is a solution for you, at least for the importing aspect. Setting the various options manually will still be needed however.

With 6500 domains, this is going to be painful whatever you do, but it will be a once only ordeal. But in my life, I have found that taking on a seemingly huge undertaking is made less huge by doing it in bite-size portions, so, say, each day, set the options for 50-100 names, or some such quantity.

Spaceship was a rushed project, as so many on the internet are and have been for several years.
Modern people think they can just cobble together something and stick it on the web when it is not ready, incomplete, buggy, ill-thought out, because they are often overly fixated with "launching". And then when problems and issues are pointed out, they reply by saying "we are constantly working on improving...". Well, no, you are not improving, you are merely fixing the errors and lack of functionality that you created when you rushed your site.

Spaceship needs to add more features, such as being able to change prices in bulk by a % amount.

They will only buck up their ideas when proper competition arrives, which at the moment is thin on the ground.

 

[Spaceship]

Thank you all for sharing your thoughts and feedback!

From day one, we’ve been building Spaceship with your feedback in mind. We listen to different perspectives and make sure your suggestions and concerns are shared with our product and design teams.

We understand that having Domain Manager and Domain Portfolio separate can be confusing. We’ve read your suggestions and appreciate your input on how to improve it.

We can't address everything immediately, but please know that your feedback is heard, taken seriously, and helps us decide what to improve next.

 

[NicTraders]

GoDaddy’s scale is hard to ignore, but I’m more curious how Spaceship builds its own niche with Namecheap behind it. Beta quirks are expected, so I’ll be watching how the UI and pricing settle over time.

They've been around for a good 3-4 years. Pretty much a lifetime in this space. I'd say Beta ended a long time ago. Or it certainly should have...

 

[NameGroove]

GoDaddy’s scale is hard to ignore, but I’m more curious how Spaceship builds its own niche with Namecheap behind it. Beta quirks are expected, so I’ll be watching how the UI and pricing settle over time.

Niche? They are the 6th largest registrar by domains under mgmt according to DomainNameStat

 

[Future Sensors]

Niche? They are the 6th largest registrar by domains under mgmt according to DomainNameStat

Heads up: the account you're replying to appears to be posting automated AI-like responses. It takes the opening post in each thread, even if it is from (many) years ago, and responds to it. Here's a similar one:

https://www.namepros.com/threads/at...merly-squadhelp.1120686/page-572#post-9717304

 

[NicTraders]

They are the 6th largest registrar

And considering they're part of Namecheap anyway, the group comes in second.

the account you're replying to appears to be posting automated AI-like responses

Yeah, I was just noticing that. I'll never understand the point. Apart from being annoying, that is.