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SOLVED: How I got Issues by Epik's Escrow Payout Team

Located in Escrow Service Reviews, started by webm, Feb 26, 2021

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  1. webm

    webm Established Member ★★★★★★★★★★

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    Just 2 questions Rob, Just 2 - Please don't play "If you can't convince them, confuse them".

    1. Even with the the "Slow" run, it shows roughly 8 hours. What was the reason of it taking 4 days?

    2. If you initiated the transaction on 22nd itself, please provide me the Blockchain transaction ID. If the delay was caused by BTC network, I'll assume it's blockchain's fault and would take back my accuses. If not, It's Epik's. Do we agree?
     
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  2. Samer

    Samer Top Contributor VIP

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    No need to make this a separate thread.

    And @Rob Monster tried — no avail— to call u

    This tells me all i need to know.
    Good luck getting this thread to 100 pages!

    Samer
     
    Last edited: Feb 26, 2021
  3. blogspotter

    blogspotter Top Contributor VIP ★★★★★★★★★★

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    Before you withdraw in BTC, your dollar amount is converted into Masterbucks BTC without using the BTC blockchain, for internal accounting.
    And then the exact number of BTC is sent to your wallet.
    That is why you won't see the ledger,

    It is just the way it works.

    I sent some BTC to my account and somehow it could not be processed due to some error.
    SO I paid BTC to Epik/Masterbucks, but I didn't get it.

    And it took me 3 days and by the time I got my BTC, the value had increased and I got about 10% more in USD than I was supposed to get. I was funding my masterbucks dollars with BTC btw, exact opposite of what you did.

    If Epik was to stiff me as you claimed, Epik could have funded my masterbucks wallet with the exact dollar amount as I funded.

    I am not a biggggg fan of Epik because they refuse to settle with Godaddy for the sake of our afternic fast transfer, but their registrar and their escrow service is the best in class. and they will soon eat everybody's lunch

    They are not a blockchain company but they make make usage of crypto easier. And they also eat the network feees which was a pleasant surprise.

    And the CEO responds to your calls and emails if he can even for the smallest transaction.


    And since this was an issue from their end, I am 100% sure they would have settled in your behalf even if you didn't post this. They maybe be controversial at times and love a good mud fight, this I can say, they don't do Petty business.

    I am just giving credit where credit is due as a happy customer of escrow and masterbucks.
     
    Last edited: Feb 26, 2021
  4. OmarVG

    OmarVG Top Contributor VIP

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    LOL Actually his Image is TERRIBLE, you should read last years thread about his Scandals, BAD BAD Image...

    Anyways, lets solve your Problem, you should filed a Complaint in the IC3.gov FBI Official Website about this FRAUD!

    Lets STOP THE SCAMMERS!!! enough is enough!
     
  5. webm

    webm Established Member ★★★★★★★★★★

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    I'd love to hear this same explanation from the official team because if it's true, that'd pose some entirely new questions. I don't think this is technically feasible what you're saying. I'd wait for the official response to confirm this.

    Unfortunately, I did what you're saying exactly - contacted them directly before posting but they just sent the reduced amount, ignore all my other requests.

    And no, I'm not trying to dis-credit anything or anyone - what you're saying might be absolutely true and they could be good with all other things but it still doesn't changed the fact that how I got duped by more than $500 because of either a deliberate or a mistaken technical error.

    BTW, at this time, these credits/discredits won't help. He can be god re-incarnated for all I care, but I lost my money due to an issue at Epik, which still is not resolved.
     
  6. webm

    webm Established Member ★★★★★★★★★★

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    Lol no, while I understand you might have faced some other issues but this isn't an FBI level crime and I'm not going to file to IC3.

    Honestly, at this point, I have started to feel that this might be a real technical error on their end that the BTC were not actually sent when they said "Sent" and actually sent 4 days later, but there is no reason for me to absorb the loss due to THEIR technical fault.

    Even if their was a technical glitch, they should compensate the user for the loss because it was THEIR GLITCH which caused it. I have no personal vendetta against Epik or Rob, but my loss is still at it.
     
  7. Chirag

    Chirag ProNames.in VIP

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    Original poster has all the rights to complain as he is the one at loss.

    I would have loved to see more subtle way of handling this situation with the client. Saying that he is not even using is real name was totally irrelevant here and looked like an attempt to show him in bad light.

    I still feel epik should try to solve it out privately, trying to bring out solution beneficial to both parties. And maybe take feedback from the user, regarding what went wrong according to him and what can be done to avoid it in future. (if at all it is avoidable).

    Such cases might cause snowball effect and potential customers of Epik might get the bad impression as this forum has a large reach. Epik should resolve it amicably with the user.
     
    Last edited: Feb 26, 2021
  8. webm

    webm Established Member ★★★★★★★★★★

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    I have talked with Rob on phone finally, and he indeed seems to be helpful and willing to support his users. I wish it wouldn't have come to this - but what's done is done.

    I can confirm the issue is resolved and I'd like to request the mods to close/delete this thread. I have amended the thread's title till then.
     
    Last edited: Feb 26, 2021
  9. jideofor

    jideofor Top Contributor VIP ★★★★★★★★★★

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    With all due respect, as a business owner, no matter how provocative a supposed customer is, try as much as possible to maintain a friendly tone. It helps the image of your company and possibly win your more customers. It also does not mean you are stupid.

    Just saying.
     
  10. Samer

    Samer Top Contributor VIP

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    Thank you man!
    So much. :) Cooler heads prevail!
    “Just talk to the guy first!”
    Always listens. Thanks again!

    Samer
     
    Last edited: Feb 26, 2021
  11. RogueWriter

    RogueWriter Top Contributor VIP ★★★★★★★★★★

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    The title to this thread feels like clickbait.
     
  12. olcayto

    olcayto NameFree.net

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    Good to see that the title of this thread has changed.
     
  13. blogspotter

    blogspotter Top Contributor VIP ★★★★★★★★★★

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  14. GoWebnames.com

    GoWebnames.com Truth alone triumphs VIP

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    @Rob Monster Not that I am blaming Epik but a processing time of 3-4 days can certainly be quite upsetting for anyone because the Crypto world can change very rapidly.

    To avoid such a pitfall in the future, I had recommend that you actually keep some portion of your masterbucks in the USDC token (Ethereum ERC20 Stablecoin, the best one for USD) and, if the user so desires, pay him with it instead of the Bitcoin. USDC is maintained by VISA and a company Circle and is fully audited.
     
    Last edited: Feb 27, 2021
  15. CraigD

    CraigD Top Contributor VIP

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    If virtual currency is such a volatile payout option, perhaps a disclaimer is in order, or simply stop offering it.
     
  16. frostify

    frostify Top Contributor VIP

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    I'm just glad to see that this has been resolved.
    No one's perfect but we can learn from situations like this and grow as a community.
    In regards to Bitcoin, it's still a really new technology and I'm sure Epik will continue working to improve their systems regarding crypto.
     
  17. wwwweb

    wwwweb Top Contributor VIP ★★★★★★★★★★

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    Epik gives clients a choice, people need to understand bitcoin can go up and down $10,000+ per coin in a day, you have to assume this risk if you want to accept it. Otherwise just take USD, if you don't want the risk. Bitcoin happend to tumble like $9K that day, nobody knows, most users assume this risk, if this seller took USD payout this thread would not even be open.
     
  18. webm

    webm Established Member ★★★★★★★★★★

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    I, as a client, is always ready to absorb the risk of Bitcoin going up and down IN A DAY as I am pretty much confident of Bitcoin's ups and downs IN A DAY but not 4 DAYS which it took without any reason. This was the core of the issue.

    With that being said, the issue is done for, and rob has resolved it in satisfactory manner so no point dragging this anymore (unless you wish to further know the details and fact about the original issue, in which case I'd be happy to continue the conversation).
     
  19. WhoaDomain.com

    WhoaDomain.com WhoaDomain.com VIP Gold Account

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    Geez I just woke up and read this drama over coffee and corn flakes. Lol

    This could all have been avoided. If I wanted to get BTC as quickly as possible to take advantage of ATH.

    I would have done this if it was an option.

    1. Get paid in Ripple XRP.
    2. You get it instantly and fees are pennies.
    3. Have XRP sent to your XRP wallet at the exchanges. Super fast.
    4. Trade xrp to bitcoin or xrp to usd or usdt then buy btc.


    Done and done.

    I like the point someone made here that "would you complain if the delay meant bitcoin went up". This is a good point especially if you are the type to sell the bitcoin as soon as you get it from epik.

    But the assumption here is your are the type to sell as soon as you get back.

    Around the time you expected to receive btc it was at.

    I myself have lost plenty due to FOMO. Holding on to a crypto. And then overnight lost plenty.
    Can you honestly say you would have sold btc once you got btc from epik? I guess we'll never know.

    I'm sure btc at ath would have maybe made you keep it in your bags. In which case you could have lost that amount all on your own.

    I'm just saying if you deal with something like crypto you have to accept you are taking a big risk. I would have gotten paid in good old cash and wait for payment and then just buy bitcoin with it

    Or

    Send the cash via ach to your bank. And if you can't wait. Use current funds you have equivalent to your incoming funds and buy bitcoin. I mean you know the funds are coming and if it's your ultimate intention to buy btc then do that.

    Btc transactions are known for being slow.

    XRP is fast and cheap.

    Only problem now is if you live in the USA. Xrp is not an option. Just realized now hehe lol sorry.

    Basically sending money via BTC is like sending a heart or lung via USPS. Is it really worth the risk? Too many variables. It's not Epik. it's the BTC system clearly that's flawed.

    I wish XRP can be traded again at the exchanges for USA users. So much faster and cheaper.
     
  20. xynames

    xynames XYNames.com PRO VIP

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    I’ve had clients pay me in BTC. Once the USD owed amount is worked out - Sometimes it works out that their delay in acting works out to their advantage sometimes it works out to mine.
     
  21. anantj

    anantj Top Contributor VIP

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    Just had this thought as well when I read the post you quoted. Yikes!
     
  22. anantj

    anantj Top Contributor VIP

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