SnapNames backorder a domain for me without my consent ?

[kam]

Todady, I just received an email from SnapNames and they told me that "You have successfully acquired the domain name xxxxxxxxxxxxxxxx.org.

We have debited your account $59.00, the amount of your winning bid."

But in fact, I have not backorder any domain from them,

it's not justified to backorder a domain for me without my previously consent.

Apart from sent them an email, what should I do right now ?

Kind Regards,

Kam

 

[Spade]

Chargeback.... or atleast threaten one. Most companies will simply give you a refund then eat the Chargeback fee and the cost. However, expect your SnapNames account to be terminated.

 

[PowerUp]

The name could have been in your Shopping Cart when you confirm backorder other names. I always double check what are the names in my Shopping Cart before I confirm.