Dear user of SERPalert,
Before anyone panics about your serps dropping, or gets overjoyed at them rising.
There was a tiny bug that meant if we couldn't connect to the API the our system would email you all with a result of position 10. There was also another small bug which meant the script wasn't being run on a daily basis and alerting you of serp movement.
This came to light today and has been fixed.
Sorry for any confusion, good luck with your serps.
On a grovelling note our forums seem to be getting off to a slow start, if anyone wants to help us out please feel free to post comments, suggestions or praise!
Regards,
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SERPalert
www.serpalert.com