SAV (auction) login issue

[robs01]

@sav

I had an account I set up at SAV a while ago, was not used for a while, and just logged in yesterday to place a bid on an expiring auction. It was successful. There was already a valid credit card on file, no problems there, and it was only a small two digit bid.

This morning when I went to log in, two factor authentication was suddenly turned on. No, I did not turn it on myself, this was somehow done manually or automatically. So okay... I get the email and the 6 digit code.

Then after entering the 6 digits it came up with a message something along the lines of "this user/account has an active login block" or something to that effect.

What on earth happened in the 7 hours or so since I last logged in?

Contacting SAV is near impossible via their contact page - no phone number, no email address, and only snail mail.

 

[cooljub]

@Nick R

 

[SuperPorky]

I had this same issue. On the second attempt I was able to log into my account. I contacted support via chat and they told me that there was no problem with my account. I don't understand what happened either.

 

[robs01]

I had this same issue. On the second attempt I was able to log into my account.

I just tried again now and no luck. Haven't found the online chat yet either... Sigh. I hope this is resolved soon.

 

[robs01]

Thanks to someone in another thread I found the legacy login and I'm in! Phew! Must be the new interface that's causing problems.