[RESOLVED] - Did someone stole my domain?

[justlife]

Hi everyone. I received an email from Namecheap about domain contact update. It has changed to someone I don't know:

New Registrant
First Name:Hassan
Last Name:Taha
Email Address:[email protected]

I didn't sell the domain or push the domain. And the domain is not in my account anymore.
I've submit a ticket to Namecheap, but still have to wait for them to check.
I'm just freaking out. The domain is hioy.com. Any idea?

 

[mitch007]

I do not think you should worry. I had a similar situation about 2 years ago.

Namecheap will lock the domain so it cannot be moved while they sort things out.

 

[tldboss]

Domain status is client transfer prohibited.Agree, no need to panic, domain is still with namecheap.

Any update from namecheap?

 

[D0M4IN]

you may have two accounts at namecheap and you open the second one

 

[justlife]

Thank you so much for everyone's reply. I really appreciate it!

I still haven't got any reply from namecheap. Since they have locked my account, I can't log in either.

I bought the domain at namejet in 2018, so it's in enom. And I transfer it to namecheap last month during the sale. It's in my namecheap account that time.

may be it's hijacking, and it seems like it's hard to get back.

 

[justlife]

IMPORTANT: I've just checked the domain is listed in afternic for sale for a low price! Please do not buy. I have contacted afternic to stop the listing but I'll have to wait...

 

[justlife]

I called Afternic to take down the listing temporary but they refused. They asked me to email to godaddy. That's the only thing i can do...

 

[Avijit Roy]

Do you have an open ticket, and if so, can you DM it to me?

I will look into this, but bear with me, I'm going to be a little unreachable over the next two days.

Tamar from Namecheap

Are you sure, you are from namecheap?

 

[HK123]

Any update?

 

[tamar]

I never got a message from the OP.

 

[justlife]

Thanks everyone. Currently i'm answering questions and going through some verification with namecheap. This is gonna take some time... I will update again.

 

[Avijit Roy]

Yes, I'm awaiting my badge from Namepros.

A ticket number isn't private, so you can share it here if you wish, but I suggest DMing me. I'll be able to look into this later this weekend. I'm not going to be reachable until late tomorrow night or Sunday.

Great to have a NameCheap representative here.

 

[Recy]

Glad to hear you got it back. How did they end up getting it?

 

[justlife]

Glad to hear you got it back. How did they end up getting it?

Thanks. I'm not sure, I answered all the questions, verified myself and forwarded a few other emails to prove that I own that domain.