Registerfly.com.. why are my

[jim]

registerfly.com.. issues!!!

edit: complaint filed with ICANN

Edit: It appears that any transfers,regs between 3-26-05 to 4-18-05 are affected (At least in my account) while the registration information shows correctly at registerfly.com whois database many if not all others including enom.com shows the following

why are 17 of my recent transfers,regs regged to:

example:

Domain ID: D10068540-LRMS
Domain Name:HYPERSPACE.INFO
Created On:18-Apr-2005 10:14:04 UTC
Last Updated On:27-Apr-2005 19:18:33 UTC
Expiration Date:18-Apr-2006 10:14:04 UTC
Sponsoring Registrar:R126-LRMS
Status:ACTIVE
Status:OK
Registrant ID:C635403-LRMS
Registrant Name: Domain Registration
Registrant Organization:Registerfly.com
Registrant Street1:623 Eagle Rock Avenue
Registrant City:West Orange
Registrant State/Province:NJ
Registrant Postal Code:07052
Registrant Country:US
Registrant Email:[email protected]
Admin ID:C635403-LRMS
Admin Name: Domain Registration
Admin Organization:Registerfly.com
Admin Street1:623 Eagle Rock Avenue
Admin City:West Orange
Admin State/Province:NJ
Admin Postal Code:07052
Admin Country:US
Admin Email:[email protected]
Billing ID:C635403-LRMS
Billing Name: Domain Registration
Billing Organization:Registerfly.com
Billing Street1:623 Eagle Rock Avenue
Billing City:West Orange
Billing State/Province:NJ
Billing Postal Code:07052
Billing Country:US
Billing Email:[email protected]
Tech ID:C635403-LRMS
Tech Name: Domain Registration
Tech Organization:Registerfly.com
Tech Street1:623 Eagle Rock Avenue
Tech City:West Orange
Tech State/Province:NJ
Tech Postal Code:07052
Tech Country:US
Tech Email:[email protected]
Name Server:NS1.FABULOUS.COM
Name Server:NS2.FABULOUS.COM

jim

 

[Sabre]

Is that their whoisguard information? :tu:

 

[jim]

Is that their whoisguard information? :tu:

this is their whoisguard

Registrant Name: Whois Protection Service - ProtectFly.com
Registrant Organization: RegisterFly.com - Ref# 16941538
Registrant Street1: P.O. Box 969
Registrant City: Margaretville
Registrant State/Province: NY
Registrant Postal Code: 12455
Registrant Country: US
Registrant Email: [email protected]
Admin ID: C9329332-LRMS
Admin Name: Whois Protection Service - ProtectFly.com
Admin Organization: RegisterFly.com - Ref# 16941538
Admin Street1: P.O. Box 969
Admin City: Margaretville
Admin State/Province: NY
Admin Postal Code: 12455
Admin Country: US
Admin Email: [email protected]
Billing ID: C9329332-LRMS
Billing Name: Whois Protection Service - ProtectFly.com
Billing Organization: RegisterFly.com - Ref# 16941538
Billing Street1: P.O. Box 969
Billing City: Margaretville
Billing State/Province: NY
Billing Postal Code: 12455
Billing Country: US
Billing Email: [email protected]
Tech ID: C9329332-LRMS
Tech Name: Whois Protection Service - ProtectFly.com
Tech Organization: RegisterFly.com - Ref# 16941538
Tech Street1: P.O. Box 969
Tech City: Margaretville
Tech State/Province: NY
Tech Postal Code: 12455
Tech Country: US
Tech Email: [email protected]
Name Server: NS1.FABULOUS.COM
Name Server: NS2.FABULOUS.COM

jim

 

[jaydub]

This is how much of a joke this company has become...
I just got off of the phone with RegisterFly....I have EXACTLY the same issue jim.
Except that it is with 43 names in this particular account.
The names just took on the information as I DO NOT use whois guard/FlyProtect and NEVER have.
I told the support??? person what happened. I told her that without any request or change by me that the whois info had changed. When I discovered it last week, as I tried to transfer a name, I went in and did a global contact/whois for the 43 names. Easy...no problem right? WRONG....The whois on their site is OK but everywhere else it is still in their name. I called them & I was just told 5 minutes ago that her "higher tech" had told her that I had to go in & do contact/whois changes EACH ONE individually!! I asked if she was kidding & she kept telling me this is what her "higher tech" had told her. So I guess I know what I will be doing for a while.
This is a joke...Maybe they have seen me transferring names away & this is their way of stopping the transfers as it shows their e-mail.
I can only say I am glad now I have my 150 names (used to be MANY more) with them in different accounts or I know what I would be doing for a week...
Take heed all....As I have said before I have been with these guys for over 4 years & now I can't get away fast enough.......

Jim

 

[jim]

I wonder

some problem Jim maybe open a new account and push the names ?? maybe that will update the info?? but then again they might get "locked" from 8?-60? days

jim

 

[jaydub]

Just an update...
It is 2 days later...I have done as they asked...changed the data on all 40+ names in this account individually....and PRESTO...they all still resolve to.....wait for it,,,,,,,
RegisterFly.com being the owner...wasted more of my time...AGAIN......
I have begun to believe what several have PM'd me here & at DNF......this happened once I started transferring names away from them.....It is a cute way of stopping transfers as you still have control of DNS, push etc, but because the email is them you can't transfer because your email isn't the email of record. These others have suggested that perhaps a group of us should present our situation, with available documentation to ICANN & see if they can investigate if these are less than honorable practices being executed.......
I just sat on the phone for 35 minutes to ther 24/7 support without ever speaking to anyone........
I initiated a transfer a while ago....as the Contact info still didn't resolve (as mentioned here) I have had to cancel as there is now not enough time. Cute huh?

The Dog & Pony show continues....

As they say...Buyer Beware.....I warn all of you to proceed with caution with this company...

Jim

 

[jim]

I

Jim,
It does suck all the wasted time and effort for nil..EVERYONE should whois their names regged at regfly and see what the results are . Paul V. (regfly)
was able to correct the .com .net but the .infos are all still the same..BTW I tried the "push" and the info remained the same ..I guess they won't fix the problem until they are forced to........ thanks for trying Paul but

jim

 

[jaydub]

Hey Jim
Nice fix they gave us huh??? I think they just make it up most of the time...What the heck...It's not their time they are wasting.
The majority of the names in this account are .info & .biz.....And I always keep my info current as this is a way for people to contact me to buy a name.

This would be a nice way for them to keep the names you sell from leaving RegisterFly as all you can do is push them......Cute..

Jim

 

[death_blade99]

the registrar? no way that that is right

 

[edits]

wow sorry to hear about all that. Thats a horrible situation.

 

[death_blade99]

^ yeah, me too that sucks...

 

[jim]

complaint filed

Well enough already, complaint filed..anyone that has this same issue I suggest the same
http://reports.internic.net/cgi/registrars/problem-report.cgi

regards,
jim

 

[mole]

This is really sad, and I can imagine totally freaky for a domainer with so many names.