question Problem with different emails when submitting to GoDaddy auctions

[draco]

My GoDaddy account email and the email I use for the contacts on my domains are different. All of the sudden, this seems to be a problem for them. They're denying my submissions. They don't email the domain contacts to see if the listing is authorized. They used to approve the domains. Now they just deny. I called GoDaddy and all they said was change your account email, your domain contacts, or transfer the domain to GoDaddy. The latter suggestion is certainly one way for them to get more registration business. Anyone else recently had this problem? What do they do if you have a private registration?

 

[awei]

what?
that's too bad
and having account email and whois email be the same is not secure

 

[Paully]

I had a similar problem in that I put a domain I held elsewhere for sale and didn't remove the whois protection.

It was initially "rejected due to whois error" but when I emailed them they replied as follows:

"When a domain is submitted at auction for sale we need to confirm ownership. We confirm ownership by matching the email address within the GoDaddy account the domain was submitted for auction with the domains WHOIS ADMIN EMAIL address. If the emails match we approve the domain for sale. If the emails DO NOT match we will email the domains ADMIN WHOIS EMAIL and request a reply to confirm ownership and that you are in fact listing the domain for sale. With this domain the emails did not match, we sent an email to the domains Admin Whois email requesting a reply. Please reply to the email sent to the domains Whois Admin email address and we will approve the listing. If the domain name has privacy, you must either click on the link sent to the email address on file or temporarily disable your privacy until we are able to verify the listing."

End result = domain was listed.

Would be a much better system if they emailed the registered owner and asked them to confirm [1] they wanted the domain to be listed and [2] confirm the godaddy account that they wanted it sold from.

 

[silentg]

yeah I had this happen to me as well. I had domains with same Whois email get approved and couple of them get denied.

It's a bug in their system and it doesn't send out the confirmation email. Csr that talked to is being lazy and not reporting it to get it fixed.