Problem that occurred at GoDaddy today

[teelamph]

NameStream contacted me today because it appeared that I had somehow stolen a name of theirs that I had reg'd through godaddy, when in fact I had seen it on a thread here at namepros and immediately reg'd it, gave rep points to whoever provided it, and went on about my business. After realizing that we are both honest domainers, we resolved the situation and I transferred the name to their account because they had in fact reg'd it first, and they are going to refund me the $7.15 it cost to reg at godaddy (promo code OYH3). This sort of thing has happened to me before, except I was the one who got my name taken from my godaddy account and they refunded my money. I called their customer service and they weren't very specific, but informed me that it is some sort of technical error. But it makes me wonder, are in fact these names being stolen somehow??

 

[Spade]

All I'm saying is that not all mistakes, and unintended at that, should warrant
necessarily firing that employee. If anything, though, it's up to the registrar if
they'll tolerate it or not.

Then again, was there indeed a mistake made here to begin with? And who?

Point. Was there a mistake is the question? I have made an assumption that there was and based my argument on that.

As a former Godaddy employee I remember how much of a "NoNo" it was to cancel a domain name. My issue is with how much harm that cancellation (if even by mistake) could cause a customer.

 

[Peter]

That link to DomainTools doesn't show anything. Can you post a screenshot of what DomainTools shows? Also of the refund/canceled emails?

You would need to have a paid subscription (and be logged into) domain tools for the link to work properly. It is the whois history for the doman.

 

[R9V.com]

I have been working with Teelamph through multiple transactions (6-8) over a period of time and he is a stand up guy with integrity and a good domainer. He did not request that I write this, I just wanted to make sure it was clear to readers that I trust his honesty and plan to continue to work with him in the future.

I am glad you posted this - I will definitely give Teelamph the benefit of the doubt - he was very forthcoming with returning the domain - also at issue is not $7.15 but rather my impression that my whole account was under comprimise - reading the post on the problem with verisign I wonder if this had anything to do with that - but sitll unhappy that Godaddy leaves us domainers out in the cold again!

 

[Dave_Z]

but sitll unhappy that Godaddy leaves us domainers out in the cold again!

One can certainly feel that way. But if they did everything as contracted on,
then that's all there is to it.

I'd look into the possibility of your account having been compromised as one
other member suggested, though that's not necessarily Go Daddy's fault.

 

[tinyhill]

I have no this problem

 

[biggerboy]

I think it is more likely there was an error that allowed him to register it through godaddy, and for some reason after he submitted the order your domain got transfered and put into his. I have absolutely no idea how a thing could ever happen, but because it was all within their system we know that there was something in the way he ordered that caused the problem.

 

[dax44]

this domain was not being kited in any way I don't suppose?