PLEASE upgrade your server(s)

[theSun]

It took 20 seconds just to create one thread, and it usually stalls.

I also really dislike the daily downtime for 1.5 hours for backup. No forums need to be down for backup. It should run 24-7, and backup simultaneously.

 

[theSun]

If you are located near the locations of the servers, yes, you will have optimum connection speed most of the time. But eventually you will still lag on busy times. The daily backup hours were the peak time, and busiest time in the Asia region, and I cannot read threads due to down time. So backup simultaneously, you do not need to be down. To serve a global market, you need a globally fast connection, and I am not experiencing it. My internet connection is T1 by the way, and quad core, and defrags, and rest assured, my computer is heavily armed with antispyware, antitrojan, antihoax, antivirus, heavy duty firewall.

Please upgrade the server(s). Try theplanet, servermatrix, hostgator, and bluehost. I heard these are really good. Thank you namepros for reading, and this is just a suggestion really. Just here to voice it out the concerns but yet remain cool. Thanks.

 

[Peter]

OpenDNS' dns stopped? I haven't had any issues, I use them at home.

Yeah they experienced major issues a month or so ago, we got a lot of calls due to no web issues that were caused by those servers going down. Ultimately the best idea would be to use DNS from multiple sources which of course builds redundancy. If 1 provider has issues the other is unlikely to have issues at the same time.

 

[Erdy]

Please upgrade the server(s). Try theplanet, servermatrix, hostgator, and bluehost. I heard these are really good.

I have heard the opposite. I tried bluehost myself and it was very bad. I suggest the following:
servint.net
wiredtree.com
knownhost.com

 

[CrackFeed.Com]

Yeah Bluehost is a joke, worse than Godaddy. Don't get me started on Bluehost, I can fill the NP database with a list of how hosed up Bluehost is and the physical and monetary damage they cause one of my clients. Their server configs are pathetic and illogical. I might sound like a giant advertisement for them, but IMO Hostgator is the only solution. They cost more because they are elite. Hostgator and ThePlanet are the same data centers right? Some sort of merge? Can't remember, I do know they are related somehow.

I really suggest that NP start developing their own board software. So much more cost effective in the long run and you can code in better caching, query optimization, the works. VB is just so heavy.

 

[DU]

I usually don't have any problems; however, there are specific times of the night when things have huge lags. Most of the time it's early a.m. EST (and I'm not talking about the DB backup when it's totally unresponsive.)

Yesterday I actually got messages that stated something along the lines of :

Not enough resources available.

Thought it was really odd. Got it 3-4 times - left and came back 10 minutes later and everything was normal. I'd say 95% of the time response times are actually very good. The other 5% are pretty terrible.

I get 31MBps at Speedtest.net but have nowhere near PlusNames 21MBps upload.. that's pretty awesome.

---------- Post added at 11:09 PM ---------- Previous post was at 11:08 PM ----------

I really suggest that NP start developing their own board software. So much more cost effective in the long run and you can code in better caching, query optimization, the works. VB is just so heavy.

Are you kidding?

If you're not I suggest that you start developing your own board software and white label it. You can code in better caching, query optimization, the works. I'm sure NP would be a fine customer once you've established stability, scalability and integrity for your product.

 

[Domagon]

I also really dislike the daily downtime for 1.5 hours for backup. No forums need to be down for backup. It should run 24-7, and backup simultaneously.

The backup issue came up awhile back and it seems that thread has been forgotten.

Imho, there certainly seems to be a configuration issue, since backing up the database of the size NP has shouldn't take more than about 2 minutes or so.

And no need to close the forum during that time, though, if the admin wanted to play it extra safe, closing for 5 minutes or so would like be sufficient.

It could be the VBulletin counter updates and other tasks are scheduled to run at or near the same time as the database backup.

For most NP users, the downtime isn't a biggie, but it's annoying when one hits that window. So it's easy to understand that NP can ignore the issue, especially if the duration of db backup time has remained about the same - though if it's getting longer, it's an issue NP should seriously address, because it could be a sign of a more serious problem.

Ron

 

[DU]

Since I posted this... I have made two posts and 1 pm...

Each one took about 2 mins to process. I should have kept quiet

This one took about 1.5 - site has become unusable almost last 15 minutes...lol

 

[Chicken]

Yeah I have to say NP does not respond to me sometimes. It's painful browsing here and reddit (reddit always has downtime issues )

 

[yeppers]

I get timeouts some days for about 30 mins at a time. Sometimes also experience slow loading.

During these times i have tried accessing namepros through various web proxys in totally different locations and get the same result (Just to see if a page loads, not for use). I never went with any further testing, as i can handle having a bit of downtime.

To help narrow the issue, i'll try some trace routes from different servers and see what i come up with, when this happens again. If they're not an issue, we'll see what page load times are.

And I like how you edited out the "PS: U r a noob." comment... no need to be rude man.

I guess he realized how immature he would sound. Glad he removed it. Did you ever see a cent of that $1,000,000,000?

PS - I love NamePros.

-Rhett.

 

[NPQueen]

Since I have very little to do with the Technical side of NamePros I am not qualified to really respond to the issues you are mentioning. I have sent a PM to RJ alerting him to this thread.

~Rachel

 

[DU]

Since I have very little to do with the Technical side of NamePros I am not qualified to really respond to the issues you are mentioning. I have sent a PM to RJ alerting him to this thread.

~Rachel

I've not had one single problem since I last posted: I swear, if I was a cat I'd land on my back.

I've posted less also - but it's very sporadic performance issue for me and not something that's a big issue like others.

 

[Eric]

I've tweaked a few things on the vBulletin side, so I hope that helps a bit with the speed. Server-wise, I'm not sure what can be done at this point with the database backups. Maybe there's something that could be done with the database server, which I'll look into a few things, and run them by RJ.

 

[DU]

I've tweaked a few things on the vBulletin side, so I hope that helps a bit with the speed. Server-wise, I'm not sure what can be done at this point with the database backups. Maybe there's something that could be done with the database server, which I'll look into a few things, and run them by RJ.

Appreciate everything you do. I've seen 2-3 posts from you this week with improvements in mind.

Being visible like this is a GREAT thing imho



J.

 

[RJ]

We are now using a Content Delivery Network (CDN) to deliver all the images, CSS, avatars, and JavaScript on NamePros. The CDN is a worldwide network of servers that will automatically use whichever server is nearest you to serve the files.

This will reduce the load on our main server and should make things significantly faster around the forum, especially for users outside the United States.

Thanks again to Eric for the suggestion!

RJ

 

[yeppers]

Awesome

A bit more info on the issue, i had this happens a couple days ago. I did traceroutes from here and another server in the US, the traceroutes were fine from all, just no loading page from either.

Hopefully your new changes make a difference! And Thanks!!!

=D

-Rhett.