yes... it sucks....
PLUS.... if you have items drop shipped.... (have a company ship an item you sell to elimate double shipping) and your customer files a complain or a charge back...and your supplier doesnt send you a tracking number, or a tracking number isnt issued (like 1st class, 1st class mail doesnt allow you to track unless you pay .33 cents or so for a delivery conformation) in 7 days then the buyer of your product gets the money back, even if they already have the item.