- Impact
- 4
Apparently paypal have now decided to cut out the whole "consultation" process in regards to complaints. I have just now submitted a complaint in regards to a subscription I thought had been cancelled via the sellers own website (sponsored hotscripts.com listing). Apparently my case has been closed without anything other than the following -
"We have completed our investigation of this case. No further action is required by you at this time. We have refused this claim. We have noted your claim in the seller's record. The seller's account privileges will be limited if excessive complaints are received."
So next time you have a complaint with paypal (maybe just subscriptions?), dont bother even filling out the form, they apparently analyse the case in the whole second it takes to load the page. When will they become liable to what they are essentially doing? They are just stealing money without any repercussions. How are my comments on the sellers record going to help me get my money back? I would do a chargeback but then they'll lock my account and steal all the money inside it. Its just disgusting what they are getting away with.
"We have completed our investigation of this case. No further action is required by you at this time. We have refused this claim. We have noted your claim in the seller's record. The seller's account privileges will be limited if excessive complaints are received."
So next time you have a complaint with paypal (maybe just subscriptions?), dont bother even filling out the form, they apparently analyse the case in the whole second it takes to load the page. When will they become liable to what they are essentially doing? They are just stealing money without any repercussions. How are my comments on the sellers record going to help me get my money back? I would do a chargeback but then they'll lock my account and steal all the money inside it. Its just disgusting what they are getting away with.