HI everybody
Here's my case: I have a site that sells script, and I have a guy (perhaps) decided to buy 3 scripts; after using them for 5-6 days, this bad guy opened a Paypal claim to requeset a full refund, with reason Payment Unauthorized.
Then I also provided many screenshot to prove that firstly this bad guy canceled 1 order for some reason; later this bad guy decided to create new order (with same 3 scripts) & completed the order.
After downloaded them (I also provided screenshot said scripts downloaded) & use for 5-6 days; this bad guy claimed.
Today, after reviewed, Paypal issued a full refund to this bad guy.
So I can not accept this, this bad guy just want to use my scripts for free; because I provided full features demos before buying. And in refund policy, I also required buyer should try demos before buy.
There's any way to help me get the money back?
Please help me, many thanks
PS: emails of this bad guy: arkapwn @gmail.com & pamswitch @hotmail.com
Here's my case: I have a site that sells script, and I have a guy (perhaps) decided to buy 3 scripts; after using them for 5-6 days, this bad guy opened a Paypal claim to requeset a full refund, with reason Payment Unauthorized.
Then I also provided many screenshot to prove that firstly this bad guy canceled 1 order for some reason; later this bad guy decided to create new order (with same 3 scripts) & completed the order.
After downloaded them (I also provided screenshot said scripts downloaded) & use for 5-6 days; this bad guy claimed.
Today, after reviewed, Paypal issued a full refund to this bad guy.
So I can not accept this, this bad guy just want to use my scripts for free; because I provided full features demos before buying. And in refund policy, I also required buyer should try demos before buy.
There's any way to help me get the money back?
Please help me, many thanks
PS: emails of this bad guy: arkapwn @gmail.com & pamswitch @hotmail.com
