Dan.com

NameWorth scam?

NameSilo
Impact
432
Has anyone had experience with NameWorth?

I gave it a try because I wanted to see if it would help organize some names, the sign up was easy, the website works. The valuations are okay.

However, the owner or "staff" if there is any, are completely unresponsive. Keep in mind all their plans are billed monthly. However, there is NO option on the website to cancel any plan. No problem, you can just ask them to cancel, right? No. I reached out via their contact - no response. I reached out to @NameBuyer.com here - no response. I reached out via WHOIS - no response. This was in beginning of March! Luckily for me, I used a disposable credit card and I can't be billed again.

I see it being advertised here, so if anyone is considering trying it out - don't.

Update: @NameBuyer.com responded to my e-mail, although after a long while, but it was solved.
 
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VadimK

Top Contributor
Impact
2,955
Welcome to the club. ))) I used to be a member of NameWorth back in the past, and it was always exactly how you described it.
The owner will get back to you eventually and frankly speaking - he is a very nice guy, his name is Garett. We chatted a few times, he gave me an opinion on a few names of mine. He is definitely a very experienced domainer himself. But yeah, let's put it mildly - customer service on NameWorth and Biix.com is quite on the bottom on the list of his priorities )))
Good luck! ))
 
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biggie

GreenFriendly.comTop Contributor
Impact
14,326
Keep in mind all their plans are billed monthly.
Hi

billed monthly.... and domain renewal is yearly?

i'd be more responsive to my rpu's

also, it's not a scam since you already know about appraisal tools, right?


imo...
 
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Impact
432
Hi

billed monthly.... and domain renewal is yearly?

i'd be more responsive to my rpu's

also, it's not a scam since you already know about appraisal tools, right?


imo...
I put a question mark at the end of scam, because I wasn't sure if it was just my experience and if they are purposively not responding to someone requesting how to cancel their service.
 

biggie

GreenFriendly.comTop Contributor
Impact
14,326
I put a question mark at the end of scam, because I wasn't sure if it was just my experience and if they are purposively not responding to someone requesting how to cancel their service.
Hi

since i assume the site is still working and you can get the queries that you paid for.
maybe another adjective, like "unresponsive",

peeped around and they don't have a TOS on the site that i can see without becoming a user.

imo...
 
Most customers cancel their membership via Paypal directly. This inquiry, as well as all other financial related inquires are fully taken care of regularly.

It isn't always taken care of immediately. But they have always been taken care of in a reasonable amount of time and fully.
 
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redemo

Mug RuithTop Contributor
Impact
2,418
Well search G for "is nameworth a scam" and you get this thread so I'd imagine somebody will be taking notice.
 
Well search G for "is nameworth a scam" and you get this thread so I'd imagine somebody will be taking notice.

As mentioned above there is no one that is owed anything and everything is normally taken care of within 48 hours.

Why bring up a thread from June that has already been addressed and updated by OP?
 

redemo

Mug RuithTop Contributor
Impact
2,418
As mentioned above there is no one that is owed anything and everything is normally taken care of within 48 hours.

Why bring up a thread from June that has already been addressed and updated by OP?
Are you trying to censor debate? I didn't look at the post date. But it was one of the first threads on that board. Try fixing your customer service and threads like these won't appear in the first place. Seems like the o.p. is helping you provide a better product.
 
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Are you trying to censor debate? I didn't look at the post date. But it was one of the first threads on that board. Try fixing your customer service and threads like these won't appear in the first place. Seems like the o.p. is helping you provide a better product.

No, I said that because the debate was over months ago and was addressed. The only reason there was an issue was because I was sick for a short time period.

OP already said it was addressed. I had no issue responding to OP and their concern was warranted while I was out sick.

Was there something you need help with? I didn't see a request from you on here or via support.
 
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Domain Monk

Mindful DomainingTop Contributor
Impact
2,663
Most customers cancel their membership via Paypal directly. This inquiry, as well as all other financial related inquires are fully taken care of regularly.

It isn't always taken care of immediately. But they have always been taken care of in a reasonable amount of time and fully.
i pmd a query about not able to pay via paypal 6 months back via dm till now no answer
 

redemo

Mug RuithTop Contributor
Impact
2,418
Was there something you need help with? I didn't see a request from you on here or via support.
No thanks I don't use appraisal websites because I don't need to know someone else's opinion of the value of my domain names. Since all appraisals are different if you use 10 sites then 9 are not accurate. So it's a false economy. But I admire your efforts in trying to solve this problem and I genuinely hope that you are successful.
 
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No thanks I don't use appraisal websites because I don't need to know someone else's opinion of the value of my domain names. Since all appraisals are different if you use 10 sites then 9 are not accurate. So it's a false economy. But I admire your efforts in trying to solve this problem and I genuinely hope that you are successful.
Well, I use it regularly and have over $120,000 per year in sales. So if you are doing better than that, great!
 
i pmd a query about not able to pay via paypal 6 months back via dm till now no answer
I’ve had 2 out of 300+ people that had payment issues. The current system is supposed to work without a PayPal account as well.

If it isn’t let me know and I’ll look into adding a new payment method.
 

redemo

Mug RuithTop Contributor
Impact
2,418
Well, I use it regularly and have over $120,000 per year in sales. So if you are doing better than that, great!
Well, that's the last time I apologise for something mate. You bumped your own negative thread.
 
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Well, that's the last time I apologise for something mate. You bumped your own negative thread.
I’d rather have truth and actual sales numbers than opinions and conjecture as the final comment.

I use the tool everyday for my own investing and for a newsletter that gets sent out to 3,000+ investors and I see firsthand that it does great at valuation everyday.

If you are also getting $100k+ in sales and have run 1,000s of results through it, I’d love to get your opinion as well.
 
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redemo

Mug RuithTop Contributor
Impact
2,418
I’d rather have truth and actual sales numbers than opinions and conjecture as the final comment.

I use the tool everyday for my own investing and for a newsletter that gets sent out to 3,000+ investors and I see firsthand that it does great at valuation everyday.

If you are also getting $100k+ in sales and have run 1,000s of results through it, I’d love to get your opinion as well.
Your customers are always right. Remember that. One unhappy customer is one too many.
 
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Your customers are always right. Remember that. One unhappy customer is one too many.

The point being that you’ve never been a customer. You are just trolling based on your responses.
 

redemo

Mug RuithTop Contributor
Impact
2,418
The point being that you’ve never been a customer. You are just trolling based on your responses.
I'm not trolling, I'm simply leaving the thread dude. $140000 is a big success. Well done. Chow!
 

.X.

In God I TrustTop Contributor
Impact
22,441
Easy PeePs, a couple of things, I disagree that the product is a waste, just as Esitbot, It has its place within the industry, I like both NameWorth and Estibot both , they offer other useful tool besides just a domain valuation tool, all the automated valuation tools use different algorithms to determine a names value. but many that exist are pretty raw, NameWorth has a nice service IMO, No, i am not affiliated with NameWorth , I don't know who owns the service , or anyone that works for the service.

My other thing is, These services usually use Paypal as their source of payment, it is a recurring subscription, Unless you go into to your Paypal account and Cancel the recurring subscription. anytime you sign up for an online service that has monthly recurring subscription, you will be withdrawn every month, Until you cancel the subscription in your Paypal account.

IMO, and i have used many services that use Paypal and the recurring subscription payment system, the reason these types of services that use automated script tools "May Not' have a fast turnaround on a return customer complaint is because the service or services provided do not require the owner to do anything themselves with the service, they built it, made the scripts to work automatically with out the need for human intervention.

So i do understand your concerns, but keep in mind, the owner of the services have already laid the work for the services to self produce results.
 
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LoveCatchyDomains

Established Member
Impact
884
Tags
appraisal tools Watch tag nameworth Watch tag nameworth valuations Watch tag
Easy PeePs, a couple of things, I disagree that the product is a waste, just as Esitbot, It has its place within the industry, I like both NameWorth and Estibot both , they offer other useful tool besides just a domain valuation tool, all the automated valuation tools use different algorithms to determine a names value. but many that exist are pretty raw, NameWorth has a nice service IMO, No, i am not affiliated with NameWorth , I don't know who owns the service , or anyone that works for the service.
Admittedly, I'm having my doubts about Nameworth, and removed any comments about their valuations from my Dan and Sedo listings. My hope is that their tier estimates are correct. My recent experiences lead me to be very skeptical especially about their retail tiers.
The Paypal payment system is also curious, as virtually all the businesses I've dealt with have a way of directly cancelling a subscription service through their website. Hopefully, that will be fixed in the near future.