NameSilo

Namebright suspended my account just because

Located in Domain Registrar Reviews started by SomeRandomUser, Jun 13, 2019.

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  1. SomeRandomUser

    SomeRandomUser New Member

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    Hello,
     
    Last edited: Jun 13, 2019
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. offthehandle

    offthehandle . Gold Account VIP

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    Another one of these "I am anonymous and first post going to bash a company". "Sue", "Fraud"- you are simply wrong. Let me guess, you are a member here but posted this on some VPN with another ID and simply want to bash them. @Eric Lyon

    I happen to also be a customer- and unlike the rest of the other companies with fake auctions they are one of the only ones that run true absolute auctions. Unlike all these other companies where those cheap domainers need the full time so they can renew at last minute after auction finishes. Or move them to the sh*ttiest front end registrar with non-bulk domainer tools.

    $2.95 is in the terms you agree to specifically, with full disclosure and check the check box with. And they clearly require you acknowledge that fact the first time you apply for privacy.

    This is not a trap, it's your attitude.

    namebright-privacy-screen.jpg

    I too have not wanted to pay the $2.95 after it auto-renewed (accidently-my mistake) since I left privacy on too long. That is 100% my fault- accepted the hit and as I am a responsible business person. You are trying to blame them for your incompetence.

    Namebright is straight up, some people here can complain all day long about Huge Domains competing with them and dislike them, but they can't see the forest from the trees.

    Namebright will answer the phone and if you have a reasonable request- they always will fix it in my experience, I am sure there are some missing facts and there is more to your story.

    They have the best bulk domainer friendly software front end and should only allow professional domainers on their system, that does not include you. Sue them? They should force you to transfer all domains out in 2 weeks, that's what I would do if I were running the show.

    I have no affiliation whatsoever with them. None. Just a happy customer with a brain.

    @Rebies @DropCatch Support
     
    Last edited: Jun 13, 2019
  3. SomeRandomUser

    SomeRandomUser New Member

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    The original questions were:

    1. Has anyone had any fraud issues like that with Namebright?
    2. Has anyone had conflicts with Namebright?
     
    Last edited: Jun 13, 2019
  4. offthehandle

    offthehandle . Gold Account VIP

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    The original crazy post you made being your first ever post under that fake account was erased - so no longer is the entire erroneous complaint posted details exposing you in the first post.

    I believe I recall you stated you made a charge back. Someday, if you ever own a legitimate business you will understand how credit card companies operate. False charge backs- like what you caused them are bad a serious matter, and very faith business on the part of the customer. They are expensive for a vendor to deal with in time and documentation. Hence most likely why they suspended your account after you willingly broke your agreement in their clear, concise and open terms and conditions. (Not buried in 20 pages of b.s.)

    One particular successful business member here even charges $500 for a charge back. Namebright should do the same to you.

    https://www.namepros.com/threads/so...e-nearly-3-months-later.1114849/#post-7026014

    "I use my in house credit card machine and the TOS when you buy a domain from me clearly states you cannot initiate a charge back after you take possession or you will be responsible for all legal fees and a minimum of a $500 dollar service fee.

    The purchaser has to sign this document to initiate the process.

    For one of my online store (I use a similar TOS) someone did initiate a charge back and I literally had the funds back within the week. As soon as I provided the bill of sale to merchant services they understood I was in the right."
     
    Last edited: Jun 13, 2019
  5. Rebies

    Rebies Member NameBright Staff DropCatch.com HugeDomains.com PRO VIP ★★★★★★★★★★

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    SomeRandomUser: please PM me your username, I will look into the details for you and report on what happened.

    Thank you
     
  6. SomeRandomUser

    SomeRandomUser New Member

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    It is ok. I wanted the Admin to delete the message - but they responded that it is not advicable. So here we are...
     
  7. offthehandle

    offthehandle . Gold Account VIP

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    In the future- think twice, post once.
     
  8. tldboss

    tldboss Top Member VIP

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    What is Ok?

    Rebies wants to investigate and report back. Please give them your details so they can look into your case.

    You mentioned that you have over two thousand domains at namebright if I am not mistaken, I am sure they can narrow down domain owners with more than a thousand names real quick, then find account recently suspended.

    I hope this gets resolved soon.
     
    Last edited: Jun 14, 2019
  9. dotbay

    dotbay xavier.ninja VIP

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    No,
    A you trolling? Fake account
     

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