MSN Messenger No Login.

[NetworkTown.Net]

Hi

I was wondering, if any one has this problem and how i can fix it, when i try to login to msn i cant login i get this error:

We were unable to sign you in to .NET Messenger Service, possibly because of a problem with the service or with your Internet connection. Please make sure that you are connected to the Internet. 81000306

Any one else get this error in windows live messenger?

 

[Peter]

windows live messenger have been experiencing technical issues recently it maybe connected to that,

 

[NetworkTown.Net]

Thanks iv just sent them a email will update you when i get a reply.

 

[Brian]

I havn't been able to use msn in days, well at least not using the msn client, running it under gaim at the moment with no problems though

 

[NetworkTown.Net]

Yeah i havnt been able to login for a while now too i really need to login to contact some one

 

[Crusader]

Just follow the steps below and everything should be fine. I did it earlier today and everything seems a-okay.

Source: http://msghelp.net/showthread.php?tid=67237&pid=743515#pid743515

Issues which all boiled down to the same cause:

- Attempting to login but all you get is eternally spinning buddies
- Login works but you can't add contacts
- Login works but you don't get any contacts
- Error codes when signing in (for example 81000314)

Cause of problems:

1. An outage in one of the data centers which prevented some people from updating or accessing their contacts.

This has been fixed, but contacts added during this outage will unfortunatly be lost and need to be added again.

2. Some back end systems had trouble with the handshaking (technicial term to indicate the communication protocol between systems): Messenger was trying to send a request for the contact list and the response it was getting was't what was expected due to modifications on other back end systems.

This was fixed last night (oct. 17th 2006), but there are still people who might not be able to sign in or add contacts, etc: Those people who tried to log in at the exact time when an errorneous handshake was in effect.

To fix this you need to delete the cache of this handshake policy. Once this cache is deleted a new and fixed handshake can take place and the errors will be gone.



Fix

Delete you handshaking policy cache:

1. Exit Messenger completely (this means right clicking the Messenger tray icon and choosing Exit).

2. Open your registry editor (Start > Run > regedit.exe) and navigate to:
for Messenger 8.0: HKCU\Software\Microsoft\MSNMessenger
for Messenger 8.1: HKCU\Software\Microsoft\WindowsLive\CommunicationsClient

3. Once there, you must remove the following subkeys:
for Messenger 8.0: Policies
for Messenger 8.1: Shared

4. Close your registry editor and restart Messenger.



Make sure you don't delete or modify anything else. Wrong alterations can cause serious problems for Windows.

 

[deet]

I have been using MSN all day.
Seems to be alright here in PA

 

[Eric]

Just follow the steps below and everything should be fine. I did it earlier today and everything seems a-okay.

Source: http://msghelp.net/showthread.php?tid=67237&pid=743515#pid743515

MSN hasn't worked for me the past few days - thanks for that post & link, working now

 

[Crusader]

I think it only affected certain versions of MSN Live.

edit: No problem, just happy we'll all get chat back online haha.

 

[Peter]

I am using msn live messenger and all I had to do was delete the Policies section in the registry (as per instructions received) after that it worked no problem.