opinion Live chat on landing pages anyone got better conversion with it?

[bazabizo]

Thinking of adding that feature to my website that I’m developing at the moment
I think that If I manage to capture the prospects in real time that would make a big difference
Anyone tried that and could provide some data would be really thankful
Thanks a lot in advance

 

[mr-x]

A sales vertical I'm active in, live chat was a popular add on. Most websites have moved away from the automatic popup to a simple chat button.

 

[bazabizo]

A sales vertical I'm active in, live chat was a popular add on. Most websites have moved away from the automatic popup to a simple chat button.

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great but do you know if people tried this and it makes a difference or not?

 

[frank-germany]

I did not have more sales

and think about this:
it slows the loading of website

 

[mr-x]

great but do you know if people tried this and it makes a difference or not?

Yes, it makes a difference. But it may not be practical for low traffic websites.

 

[mr-x]

You can load the chat from a different website when the button is clicked.

Check cargurus for example.

 

[EmpireNames.com]

Thinking of adding that feature to my website that I’m developing at the moment
I think that If I manage to capture the prospects in real time that would make a big difference
Anyone tried that and could provide some data would be really thankful
Thanks a lot in advance

Live chat usually good for ecommerce business because sales are fast there.
Domain business is not like ecommerce its slow & steady so i dont think so live chat will make any difference.. once in blue moon you might get message and thats not worth it..

 

[Nametree]

Thinking of adding that feature to my website that I’m developing at the moment
I think that If I manage to capture the prospects in real time that would make a big difference
Anyone tried that and could provide some data would be really thankful
Thanks a lot in advance

I have, briefly (for a few months) last year when I was working on my own marketplace. I had a couple inquiries that way, and if set up properly with notifications to your phone so you can respond right away and make it feel like it's "live", I like the idea of it.

But I had no sales from those interactions, and got some irrelevant spam.

I ended up not using my marketplace very much because I realized I prefer to be a little more hands-off and let Dan sift through the BS. I reply very quickly to offers via Dan and email inquiries anyway, so the advantage of a "live" chat wasn't clear to me.

However, I did get an inquiry on a domain I had parked with Dan a few months ago that went through their live chat and resulted in a nice sale. Dan has claimed that conversions are better when the live chat is on, and they have a lot of data to work with, so I say why not, it can't hurt.

I did have some ideas around setting up chatbot interaction triggers that I never got around to testing. Some live chat options allow you to set up things like: if the customer spends more than 10 seconds on the page, send them a message drawing their attention to the chat bubble, like "Hey, I noticed you're looking at this, let me know if I can help." or send them a "surprise" discount code.

 

[April004]

For many of my parked domains/domains-for-sale, I use the Whatsapp chat option. Since many buyers browse through smartphone, they can instantly click the link and open chat with me!

 

[Joakim]

It's a neat feature to have, nothing more. I'd rather wait for inquiries than bug visitors by chat. I have it enabled at my site, but mostly use it for monitoring.

 

[frank-germany]

it slows loading of LP

 

[Nametree]

Since I had nothing better to do this morning, and you got me thinking about bots again, I just set up a new chatbot on a landing page model I'm testing out. Feel free to check it out here.

This goes beyond the standard passive chat bubble, and I guess some may find it intrusive, but let's see if anything comes of it!

 

[Recons.Com]

Since I had nothing better to do this morning, and you got me thinking about bots again, I just set up a new chatbot on a landing page model I'm testing out. Feel free to check it out here.

This goes beyond the standard passive chat bubble, and I guess some may find it intrusive, but let's see if anything comes of it!

Looks good. What widget are you using for this?

 

[Nametree]

Looks good. What widget are you using for this?

Continual.ly

 

[mr-x]

it slows loading of LP

Checkout how cargurus.com does it. Very fast, just a small script that passes info to a new window.

 

[frank-germany]

Checkout how cargurus.com does it. Very fast, just a small script that passes info to a new window.

great page
but no chat widget opens for me

 

[NickB]

great page
but no chat widget opens for me

same - not showing for me

 

[mr-x]

great page
but no chat widget opens for me

Maybe location filter or time zone difference.

 

[Bertrell]

It was there when I checked (I'm in the US). For those who don't see it, you might want to check your browser settings--meaning, allow all content/scripts from continual.ly to show/run.

I think it looks good, and I might add something similar to some of my landers in the future, just to see what might come of it.

Hopefully it's okay to show the image here in this comment.

 

[NickB]

Maybe location filter or time zone difference.

tried switching it to the UK where I am based and turned off Ad blocker and still did not show