It's a BAD day

[redhippo]

my hosting has been hacked!! and this is what they say:


There has been a severe damage caused by international hackers who attacked ZoneServ.com main servers.

ZoneServ servers are currently being reinstalled and recovered.
All data on host1, host2, host3 and host4 was deleted by criminal internet hackers.
* If your account is on host5 please backup your accounts.

We at ZoneServ have the IP information of the hackers and we know they belong to a competitor who tries to build his business upon damaging others.

Fortunately some of our servers were not damaged and will continue to supply our good and reliable service.
Nevertheless, we intend to take immediate measures to make sure that all servers are fixed within the day.

We at ZoneServ are deeply sorry for the loss of information/data caused by these criminals.

According to ZoneServ TOS (terms of service), it is the customer's responsibility for their data, website content and their data backups.


it really sucks


and their support is offline!

 

[True_Snake]

Ouch!

Hope you have atleast some of the data!

All the best,


True_Snake

 

[Sabre]

Did you lose everything?

 

[Dwayne]

heh, that sucks... find a new host

 

[Sabre]

They should keep backups really??

 

[HFear]

Sorry to hear it RedHippo, good luck with re-building your website. This happened to me once, I've learned my lesson. Remember to save a backup of your website daily this time or at least whenever you do a major update.

 

[redhippo]

for most i have backup..the forums are not up to date!! so might lose a few members...but its the hassle to re-load!

and the support is no where in sight!

 

[will7]

They shouldn't have even got hacked in the first place! IMO, a host should take the necessary precautions to make sure hackers never get in. Hackers are lame anyway IMHO lol.

Anyways, deeply sorry redhippo - stupid web hosts, eh?

 

[redhippo]

They shouldn't have even got hacked in the first place! IMO, a host should take the necessary precautions to make sure hackers never get in. Hackers are lame anyway IMHO lol.

Anyways, deeply sorry redhippo - stupid web hosts, eh?

yes , I thought host should be secure but this is what they say:

ZoneServ.com has been operating over a year without a single hack; all of our servers are secure by professional techs.
But as you can see every lock has a key, even the most secure servers are hack able.

 

[Dwayne]

which is true, no password is uncrackable :P

 

[inflames]

sorry to hear about that hippo
hope everything turns out ok for you