kdbbdk1
Established Member
- Impact
- 49
The last year was a bless while working with payoneer, payment were approved quickly (relatively) while coming from escrow.com.
I sold many domains using escrow.com and always added the payoneer bank account so they receive funds in ACH.
Today was an exception since I received this from their payment department :
"We are contacting you in regards to payment #######
Due to online financial regulations, we require your assistance in confirming that the line of business related to the payment complies with our Terms and Conditions.
In order to approve this payment and ensure that future payments are processed quickly, please provide the following information:
Since this is my first time getting this I'm a bit frustrated, have anyone faced anything similar with them? Is it a normal thing to get? And how long will it take for payoneer to approve the payment
I sold many domains using escrow.com and always added the payoneer bank account so they receive funds in ACH.
Today was an exception since I received this from their payment department :
"We are contacting you in regards to payment #######
Due to online financial regulations, we require your assistance in confirming that the line of business related to the payment complies with our Terms and Conditions.
In order to approve this payment and ensure that future payments are processed quickly, please provide the following information:
- A full screenshot of your Internet Escrow account profile showing your name and business name
- A full screenshot of your Internet Escrow incoming payments history page
- A detailed description of the source of your payments from Internet Escrow (Please include the type of products and/or services you are offering)
- Please advise how potential customers find you and contact you and, provide us with a valid link or supporting documents showing the nature of the services you offer."
Since this is my first time getting this I'm a bit frustrated, have anyone faced anything similar with them? Is it a normal thing to get? And how long will it take for payoneer to approve the payment