.info domain not renewing

[RogerYork]

I had placed an order to renew a .info domain name at Dynadot nearly 24 hours ago, order id 356*, the domain is not getting renewed. The order status is shown as processing. Has anyone else faced the same problem with their .info domain renewals

 

[deez007]

Have you tried reaching out to DynaDot support team? When is the domain due to expire?

 

[Kate]

How did you pay ? Credit card ? Payment could be taking a long time to clear.

 

[Dynadot]

Hi @RogerYork, we're sorry to hear that your .info renewal order is taking longer to process. Have you already reached out to our team about it? We're available via chat on our website as well as email at [email protected]. Unfortunately, I wasn't able to look up your order based on the information on this forum (which of course, it's best not to post too much info), but our customer service team would be happy to help.