Incorrect Whois information. Eh?

[AmD950]

Dear Valued Reseller,

Thank you for contacting OnlineNIC Customer Care!

Please be kindly noted that we received a complaint from XXXXX that the domain <Insert_domain_name.here> contains fake information in whois. We expect that you could verify this domain whois and solve this issue in time. Thank you for your kind cooperation in advance.

Should you have any further question, please feel free to contact us.

Oh my god but my contacts are real, and reachable - even the postal address - and this is the second time I receive the email from OnlineNiC. And I have explained once to them, now I receive another complaint...
How could I resolve this kind of issues?

 

[Dave_Z]

Looks like someone's trying to grab your domain name by abusing the invalid
WHOIS report process.

Unfortunately you only have 3 options:

1. Sign up for that registrar's privacy service, or use a third party's like DNOA.

2. Accept OnlineNIC's notifying you of such and be ready to update anytime.

3. Transfer to another registrar.

 

[weblord]

usually the best prerogative for you is to transfer to another registrar as there are accounts as well people losing domains using onlinenic this must be the domain hijacker's strategy and a couple of other things as well.

 

[AmD950]

Thanks for the information, and I will transfer to another registrar then..

 

[Dave_Z]

Just be aware that transferring to another registrar isn't a 100% guarantee
this problem won't hound you. It depends on how strict or lenient the gaining
registrar might be.