I have been hacked !!! Please help !!

[zems]

I've just been contacted by the person who hacked my gmail. He was asking money to give me back. He changed passwords on some of my accounts and I could only retreive account at godaddy by phone. There is still more than 100 names that he can control now.
Can anybody tell me any phone number of google , I have google ads account also and money on it but I just can't find any phone for contact.

Please help me

 

[FPForum]

I'm very sorry to hear that

Google Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043
Phone: +1 650-253-0000
Fax: +1 650-253-0001

Find more info here: http://www.google.com/contact/

 

[newsiness]

Contact Google and hopefully they solve your issue as soon as possible.

 

[Sleepys]

That really sucks. I would call the police with his information, or report him to at least some sort of authority that hopefully can bring him down.

 

[hyped]

Yes, contact Google. They definitely record activity like ip addresses that login to your account. A few months ago they added a link at the bottom of your gmail account where you can view the most recent logins to your account as well as the ip address they came from. That should give you a good start for tracking the scumbag down.

When you find him, make him pay and have no mercy

 

[zems]

Thank you guys, I retreive my google account but he hacked may paypal also ( it was easy with email ) . I have to retreive that also, I still don't beleive this is happening to me

 

[1901gt]

Oh man. That sucks. I hate hackers.

 

[DotWeekly]

Thank you guys, I retreive my google account but he hacked may paypal also ( it was easy with email ) . I have to retreive that also, I still don't beleive this is happening to me

Just another reason and proof not to use a Free email service.

It's not like the security issues have not been talked about with free email services like gmail, yahoo etc.

Hope everything works out for you, but this also might make you sure up your email service you use.

 

[Mike]

Thank you guys, I retreive my google account but he hacked may paypal also ( it was easy with email ) . I have to retreive that also, I still don't beleive this is happening to me

Sorry to hear about your experiences
For future reference, though. Get yourself the paypal security key, it also works for eBay. It costs a one time fee of $5 and secures your account to a level that's new to both services.

https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/cps/securitycenter/general/PPSecurityKey-outside

Check it our once you have everything settled. It might be worth the extra peace of mind.

M.

 

[Pred]

Oh man. That sucks. I hate hackers.

i agree, lowest form of life, and every domainer/webmasters nightmare.
had it repeatedly on my main business site, hacked to death, was realestate site and lost a lot of dough. these scum are almost impossible to locate too.

yofie is right about free email, beware. tnh not sure if its much safer to use a webmail account on one of your own domains.
i think if you use an email service from your isp, very often you cant change pasword online so is safer.

what IS the safest email service to use? anyone know?

nb: hope you get everything back speedily zems

 

[dmi]

Oh, that sucks.

Glad to hear that you got your email back.

Do you mind telling us how your Gmail account got hacked? I mean, have you logged in on a public computer or you "caught" a keylogger or? Thanks.

 

[Shenron]

Do you mind telling us how your Gmail account got hacked? I mean, have you logged in on a public computer or you "caught" a keylogger or? Thanks.

Yep, this is very important as it helps us too!

Let us know if you need any help at all!

 

[Michael]

Sorry to hear about your experiences
For future reference, though. Get yourself the paypal security key, it also works for eBay. It costs a one time fee of $5 and secures your account to a level that's new to both services.

https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/cps/securitycenter/general/PPSecurityKey-outside

Check it our once you have everything settled. It might be worth the extra peace of mind.

M.

Wow, never heard of that before... thanks! +rep on the way.

 

[maxeaus]

I do not understand why people continue to use Gmail and other FREE email services for important security information over the internet.

Use your internet providers email, it is much safer overall.

I wish you luck and hope you clear this mess up.

People, stop using these scam friendly services!

 

[owntype]

Use your internet providers email, it is much safer overall.

Hi, I have saw this suggestion many times, mind to explain why?

And as there are many gmail account are stolen, I wonder if the own domain email service (provided by google app) is any good than free gmail account? or they are actually the same?

Thanks

 

[zems]

Do you mind telling us how your Gmail account got hacked? I mean, have you logged in on a public computer or you "caught" a keylogger or? Thanks.

I am little upset now to think about that. I still need to retreive my paypal. I was calling them on 402-935-2050 but I get only stupid machine.

Anybody know some other number to call?

Btw. I retreive most of my accounts, moniker is only left to do and he just hacked my parked account. Maybe I should find his IP but I guess he is using proxy.

 

[dmi]

I think that using a Gmail account is totally okay, just like using your ISP's email account. Gmail is safe... It's just that hackers tend to hack more public email accounts because there is a way bigger number of them, when compared to ISP emails. ISP emails can get hacked too...

I've always wondered how a Gmail/Yahoo account gets hacked. It's not like the hacker gains root on Gmail server and steals your info... They probably use brute force to crack the password, or a keylogger records your password if you log in on a public computer, etc.

 

[FPForum]

I am little upset now to think about that. I still need to retreive my paypal. I was calling them on 402-935-2050 but I get only stupid machine.

Anybody know some other number to call?

Btw. I retreive most of my accounts, moniker is only left to do and he just hacked my parked account. Maybe I should find his IP but I guess he is using proxy.

If you go through the menu it should give you the option to speak with a representative somewhere. He cannot do much with your parked account. Keep us informed

 

[zems]

Is it possible to reach to someones details by MSN contact or email he send?

 

[xman]

Anybody know some other number to call?

Try this customer service

1-888-221-1161

Last tine I called that number I spoke with someone right away but I haven't called paypal for a while now so I'm not sure if things have change.