NameSilo

How fast do you normally get a reply from an end user?

Located in General Domain Discussion, started by peace800, Feb 16, 2016

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  1. peace800

    peace800 Established Member

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    If you have sold to an end user do you normally get a reply from from the end user decision maker within a day of sending your first email?

    This is for those who have actually sold to end users.
     
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  2. garptrader

    garptrader Top Contributor VIP ★★★★★★★★★★

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    A few weeks ago I received a response from a contact made in June 2014 - more than a year and a half after the initial contact :)
     
  3. Candace

    Candace Broker at Starfire Holdings Starfire Holdings PRO VIP

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    There are no guaranties with if and when you'll receive a reply. I recently sent a first email to my entire end-user contact list for one of my names. I was able to see that at least 4-5 contacts opened the email. Some even opened the email a second time. However, I did not get any replies to the first email I sent out. However, 4 days later, I sent a followup email to the entire contact list, and I immediately receive 2 responses, both were positive.
    We're still working things out, but I'd say that if you don't receive a response in about 2 days, follow up. Some people open their emails, read it, they mean to reply but forget. One broker claims that he sometimes reaches out to each end-user 7 times before he gets a positive response. It's a persistence game!
     
  4. peace800

    peace800 Established Member

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    Would you say that if a decision maker doesn't reply 3 or 4 days after your email then he is not interested? Is that considered a long time or is the delay in response due to considering the offer?

    I assume the quicker they respond the better?
     
  5. affable

    affable Established Member

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    Based on my personal experience, most serious end-users will be in less than a week. Usually 2-3 days most of the time. The longer it takes, the less likely they are serious about making a purchase. I have had a few that were in the year range, but that's extremely rare.
     
  6. Domainor

    Domainor Established Member

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    Depends on how you approach them , showing them a need to take up your offer. 2 out of 10 do respond if you write the right things. Some take a day or two to respond and it may go up to a week to 10 days. But nothing after that.
     
  7. HUKU

    HUKU Established Member

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    Its usually a matter of a few days. However, in my experience you should never prompt an end user by sending them an email enquiring about "why they are taking so long to reply" or "asking them whether they would like to proceed". Some people believe in chasing leads but ultimately, an end user who is seriously interested in your Domain Name will take the initiative and any sign of desperation from your side, means a high probability that the final sale price will be lower (because you're chasing it lower) or alternatively "no deal".

    The bottom line is that once the end user knows the price they can, will and should take ALL THE TIME IN THE WORLD to decide whether they want to buy the Domain Name - you can encourage a quicker response time by saying something like: "and this offer is good for 48 hours" or something along these lines.

    Still once they know the price and the terms, the ball is in their court. They may reply or you may never hear from them again and that's "how the cookie crumbles". Often they will leave as much time as possible between responses to test your level of desperation.
     
    Last edited: Feb 17, 2016
  8. Bullock

    Bullock Established Member

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    Business psychology :xf.grin:
     
  9. Candace

    Candace Broker at Starfire Holdings Starfire Holdings PRO VIP

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    I think you are getting different responses because people have different approaches. Some people let the end-user know the price up-front, some don't. Some send followup emails, some don't. You would just have to figure out what seems to give you the most success.

    Also, it is important to have a nice long list of end-users to reach out to per domain name; this way you can focus on the ones who do respond.
     
  10. aegisinfoways

    aegisinfoways Established Member

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    Hello

    The more it takes, the more improbable they are not kidding about making a buy. I have had a couple that were in the year range, yet that is to a great degree uncommon. Some take a day or two to react and it might go up to a week to 10 days. In any case, nothing after that. Additionally, it is critical to have a pleasant not insignificant rundown of end-clients to connect with per space name; along these lines you can concentrate on the ones who do react.
     
  11. Domain Lead Finder

    Domain Lead Finder Established Member

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    Minutes, days or months. :laugh:
     
  12. Debt.tv

    Debt.tv Top Contributor VIP ★★★★★★★★★★

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    I actually had a guy respond 4 months later just to tell me the domain wasn't worth what I registered it for....the funny part was I responded that the domain was sold for $1,500....some people are stupid.
     
  13. biggie

    biggie GreenFriendly.com VIP ★★★★★★★★★★

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    when you "don't send emails" and instead "wait for end-users contact you"... then often you'll get a response immediately afterward.

    now it could be days, weeks, months or years, before the "right buyer" does contact you, but at that moment, you'll have more leverage in negotiations, than if you spam people out of the blue.


    you'll also have the advantage in "knowing", that you have an interested party.

    imo.....
     
  14. Debt.tv

    Debt.tv Top Contributor VIP ★★★★★★★★★★

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    After seeing your domain list in your signature, I can only imagine that you have a great list of domains that have active buyers everywhere....not all of us have the luxury of waiting, we have to be active sellers and we have to understand that in order to sell our domains, we have to contact people out of the blue, and by doing so, the end price may be less.

    I sell most of my domains to small business owners, they don't actively seek out domains because they don't understand the importance of a quality exact match domain...such as city+domain or state+domain.
     
  15. Bullock

    Bullock Established Member

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    It all depends on the choice of business model: flipping; reselling; investing. :xf.smile:
     
  16. Smarttrader

    Smarttrader sitetrader.net

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    Sometimes it one hour, sometimes 1 year :lookaround:
     
  17. infosec3

    infosec3 Top Contributor VIP Gold Account ★★★★★★★★★★

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    Since end-user contact is something I do very often, I can tell you that when I am going through campaign to sell a name, interested parties usually respond with one or a few hours.

    On the other hand, I have also had clients who respond weeks or even a month after being contacted.
     
  18. bytedo

    bytedo Established Member

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    I just had a buyer reply this January who I contacted last year in August. Strange enough, that email is the shortest email I ever sent. Just told him the domain was for sale on Sedo and that his company would benefit from owning the .com of their domain name. 4 lines.
     

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