Hostedfx.com is a joke

[BrandonG]

I started hosting with hostedfx about a week ago. Seemed nice, only $10 for the first month and 1 month free, and fairly cheap price for regular reccuring.

Boy was I wrong. Yes, they have 24/7 support. But when you go to support, it's not even the same company! They don't even know what hostedfx is and if you have a real problem they don't even help you. So ok, you have to go play the ticket/case game now. Well i've had a case open to install cpanel(the thing im paying $8/mo extra for) and they've left it open for weeks with no help.

This company is run by a baboon appparently.

 

[SnoorkAdvertiser]

I'm sorry to hear about your experience with them and I hope you will choose a better hosting service this time.

I decided to contact the live support center and ask a question. The technician has accepted the live chat request, but when I asked technical question, the technician went offline and no longer came online on live support.

 

[XeHSean]

I'm sorry to hear about your bad experience with hostedfx.com. For future reference, I'd definitely do a quick search on the company before ordering just to make sure they legitimate (look for reviews mainly). If you haven't already, definitely backup your website and move it elsewhere.

 

[ldcdc]

But when you go to support, it's not even the same company!

Maybe they're outsourcing support. It's a common enough practice in the hosting industry.

Better luck with your future hosting providers!

 

[thebutler]

Check on NP

Brandon, Not sure of what requirements you were looking for in your hosting but I'm pretty sure you could have found someone from Namepros who could have provided you with a decent account for under $10 per month. Check the marketplace hosting section.

 

[SiberForum]

Maybe they're outsourcing support. It's a common enough practice in the hosting industry.

Better luck with your future hosting providers!

Not for each web hosting provider. But some yes. I suppose if that is working properly there is nothing bad about that there

 

[iHubNet-Matt]

I decided to contact the live support center and ask a question. The technician has accepted the live chat request, but when I asked technical question, the technician went offline and no longer came online on live support.

That is funny.

@ OP: Sorry to hear your troubles. Any way best of luck with the next one. I hope the next one will be your best host.

 

[Robin]

they are still offline