GoDaddy error when trying to pay. Please help

[YairDD]

trying to pay for a domain I won on expired auctions, and I get this error:

There was a problem processing your transaction. Please verify your payment information or use an alternate form of payment.


I tried both with PayPal and Visa. both have enough funds ( it's only $30 )

contacted live support but they weren't able to help me.

 

[YairDD]

So it must be godaddy problem. You should probably call them once again, as nonpaid auction purchase is not good at all. Also, with some extra evidence such as - if you try to renew 1 existing domain, will it work? Or purchase some 0.99 ngtld domain. Paying for something which is not an expired auction. Either outcome should be helpful to locate the issue...

I somehow made it work. I clicked on "add a coupon" wrote fjdskfjsd, it said the coupon is invalid, and then I just clicked on purchase and it worked.

 

[owntype]

I got the same error before and the support staff told me to check out using this link.

https://cart.godaddy.com/checkout/payment.aspx

And the payment went through smoothly.

Not sure if you are facing the same issue.

 

[YairDD]

I got the same error before and the support staff told me to check out using this link.

https://cart.godaddy.com/checkout/payment.aspx

And the payment went through smoothly.

Not sure if you are facing the same issue.

Same error. so weird...

 

[Kassey Lee]

Not sure if it is related. I used to be not able to complete check out because of an error. Then, I changed my buying sequence. First, click to buy a domain from Closeout. When I arrive at the checkout page, then I sign in. This seems to work for many weeks with no problem.

 

[tonyk2000]

Both paypal and credit card? This is very strange. Do you have paypal balance available? I mean if paypal is also trying to charge the card - then it may have something to do with the bank. What if they started to demand CVC/CVV codes for online purchases for example (something that is not supposed to be saved by merchants who saved cc details)

 

[YairDD]

Both paypal and credit card? This is very strange. Do you have paypal balance available? I mean if paypal is also trying to charge the card - then it may have something to do with the bank. What if they started to demand CVC/CVV codes for online purchases for example (something that is not supposed to be saved by merchants who saved cc details)

I have more than enough balance on PayPal...

 

[YairDD]

Not sure if it is related. I used to be not able to complete check out because of an error. Then, I changed my buying sequence. First, click to buy a domain from Closeout. When I arrive at the checkout page, then I sign in. This seems to work for many weeks with no problem.

Not working

 

[tonyk2000]

So it must be godaddy problem. You should probably call them once again, as nonpaid auction purchase is not good at all. Also, with some extra evidence such as - if you try to renew 1 existing domain, will it work? Or purchase some 0.99 ngtld domain. Paying for something which is not an expired auction. Either outcome should be helpful to locate the issue...