GoDaddy billing issue - doublecharged

[DomaineerInc]

Hand registered 2 domains last evening. $13.42 each. Both transactions double charged. Deductions of $13.42 x 4. Anyone else having problems in last 24 hours with GoDaddy charges?

 

[forge]

You have to be really careful, and it's very easy to miss.

Godaddy defaults to TWO years registration when you register a domain. You have to manually drop it down to one year.

Email [email protected] and see if you can get a partial refund.

 

[DomaineerInc]

You have to be really careful, and it's very easy to miss.

Godaddy defaults to TWO years registration when you register a domain. You have to manually drop it down to one year.

Email [email protected] and see if you can get a partial refund.

Thanks. They defaulted to 5 years at the cart but I changed to 1 year on both when I checked out. GoDaddy customer service is so hit or miss. Ugh.

 

[GoDaddy]

Hand registered 2 domains last evening. $13.42 each. Both transactions double charged. Deductions of $13.42 x 4. Anyone else having problems in last 24 hours with GoDaddy charges?

Hi @DomaineerInc,
Thanks for sharing your experience. As @forge mentions, our support team will be happy to double check this for you. There are some support options on this page: https://godaddy.com/help/contact-us