GoDaddy being unreasonable!

[domain4u]

i was registering a domain name with godaddy, i accidentally added DomainAlert® Pro Investor's Edge to my order, instantly i emailed godaddy to ask for a refund for the service i accidentally ordered and never used. They first rejected, then i said i never used it and it was an accident, then i got an email telling me to cancel it then get a refund, i canclled the DomainAlert® Pro Investor's Edge, now i get an email this can take upto 5 working days and after all i MAY not even get a refund!

the $30 is meaningless to me, the idea that godaddy tries to rip me off when i have over 120 domains under my username with them makes me feel angry.

Anyways i bought godaddy-sucks.org just incase they decide not to refund my money and preparing to mass move to my enom account. :td:

 

[Toker]

Anyone with over 100 domains at GD should have your own
account manager and all you have to do is email them and they
take care of the bullsh*t.
You also get a better price...!!

 

[smartpc]

Just a tip while I am still looking, from observation I have found it better to ring godaddy than to ask for support by email, it seems email support is the "no man" and phone support is the "yes man".

That bloody holding music drives me nuts though change the tune....lol

 

[Jeffrey]

Their misleading ordering process has been designed to "accidentally order" a non domain product from Godaddy. So do not expect a refund!

 

[Spade]

Their misleading ordering process has been designed to "accidentally order" a non domain product from Godaddy. So do not expect a refund!

I am a former GoDaddy Billing Rep. The Bottom line is simple - Call the billing department if something is ever wrong and you get a refund. Honestly, people called up saying I havnt used this hosting account for 6 months, thought it was expired, didnt notice the $10 buckers per month on my card. Guess what? We refunded them all 6 months.

GoDaddy's billing is more than fair, and as long as your polite and reasonable, you'll be treated accordingly.

Justin

 

[fonzie_007]

Two lessons: 1) double check your purchase list before you finalize your checkout, and 2) use a registrar where you have a personal relationship with them. A registrar will be more likely to work with you if they know you are a good customer and they know who you are. Namecheap, Domainsite, Moniker, and Bluehill are good options.

 

[binaryman]

I'll say it again. I have never, but never had a single problem with Godaddy. Whenever I cancel a domain within 5 days of registering and request a refund I have always gotten my refund within 3 or 4 days or so. I dont understand the moans here. I am very happy with Godaddy's service. They respond quickly and are always friendly and helpful. I regged so many .Mobi's and afterwards discovered that I made a mistake because there is a TM issue or I spelled it wrong or I made a hasty decision and regretted the registration..whatever..lots of reasons..I cancelled at least 12 domains because of this in the past 2 months and each time I cancelled I got my refund. And I have no problems like regging a domain and accidentily ordering stuff I dont want. Seems pretty straight forward stuff to me. And I like their system too...easy and clear to use. So I say..Go GODADDY GO! YAHOOOOO....WHEEEEEEEE!!!!!!

 

[Jeffrey]

I havent received my refund for a domain i deleted a month ago. I even emailed Godaddy before i deleted the domain. The rep assured me that it will be refunded, still it hasnt up to now. I think i will email them again.

 

[domain4u]

i got my refund, im happy now, i think this thread needs to be closed now! people who have problems with godaddy should open their own threads or take it up with godaddy individually

 

[bluesman]

If people think they can delete accounts they already paid for and magically get refunds, they're nuts. If they can't fill out a basic Godaddy domain form, they're also nuts. A 9-year-old could do it without screwing up!

I've been with Godaddy for years, running almost 200 domains at various points. Never had a problem with them. Never. All the other registrar companies are nothing but over-inflated, over-priced garbage. You don't like Godaddy's ads or aggressive, up-front salesmanship? Tough - that's how they make a buck and can thereby afford to give YOU a discount on all domains.

Just remember when buying your stuff on Godaddy to click the "1 year," "manual" renewel, "no thanks" and "quick checkout" buttons, and you'll have no worries. But even at the end, they still let you check your cart and DELETE anything that you think looks wrong.

So hey, how can you foul THAT up? You'd have to be stupid or drunk, or both!

 

[john's TLD Domain]

it does seem like a bit confusing! I don't think this is their problem. you should be more careful. 5 day is very little time. everything will be fine. I know they are playing with your money and I don't judge you. Godadday has their up and down. I think it will balance things out in the future.

 

[DNQuest.com]

off subject...

John, you are allowed to own more than one domain :lol: