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GoDaddy account stolen

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chrisxx

Established Member
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Someone has stolen my godaddy account. Today i checked my email and my password didn't work. I contacted with my provider and someone has changed my password, but provider gave me new one. When i checked email box i found email from godaddy where someone has reset password.Now i can't login to my godaddy account, whois for all my domais is changed. What should i do? Godaddy email support don't reply... Can anyone help me? I lost all my domains... :'(
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
GoDaddyGoDaddy
Call them!

(480) 505-8877
 
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15 minutes call...I got back access to my GD account, but all my domains where moved somhere. I hope they will fix all soon...
 
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Post your domains so people will know they are stolen and won't buy them!

~MG
 
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Thats just a shame. I hope you retrieve any stolen domain names. When was the last time you logged into this account?
 
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Spade said:
Thats just a shame. I hope you retrieve any stolen domain names. When was the last time you logged into this account?
I logged into GD account 2007-08-27, when I bought new domain.

WHOIS record of new "owner":
Registrant Name:steve shively
Registrant Organization:
Registrant Street1:p.o. box 100
Registrant Street2:
Registrant Street3:
Registrant City:ferrum
Registrant State/Province:Virginia
Registrant Postal Code:24088
Registrant Country:US
Registrant Phone:+1.5404837812
Registrant Phone Ext.:
Registrant FAX:
Registrant FAX Ext.:
Registrant Email: [email protected]

Beware of this Guy!!
 
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Was I reading that right? your email was hacked first?
I think I'd be changing every password on every
account I had ever used that email for.

I hope it all works out and you get your
domains back, quickly.
Thanks for posting the warning!
 
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good luck for you chrisxx
 
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Just some publicly found info on Mr. Shively, if thats the culprit. He looks to be a realtor but who knows.

http://mountaintolake.com/agents/y1lk6bjcpm5.shtml

His numbers on that page match the area code listed.

A little more info, from white pages

5404837812 is unlisted but says its a landline in Rocky Mountain, Va which looks to be in Ferrum county where Steves address and work are. Possibly a kid? Anyways best of luck to ya.
 
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If you stole someone's domains would you change the whois to your own name?
 
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Nope, but hey you never now :).
 
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idevlabs said:
If you stole someone's domains would you change the whois to your own name?

Criminals tend not to be the smarted people....
 
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Lots of stories of stolen domains lately. I guess the bad thing about the domain market being hot is that the publicity also makes them hot for thieves.

That's one more reason I have my domains spread among 4 different registrars. the worst I have to deal with in a bad situation is part of my portfolio in harms way. I really learned that from the registerfly situation when I was glad I only had 1/3 of my names there.

And yes, I use different passwords for every registrar.
 
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Using multiple registrars sounds good in theory, but in reality, it may just make things even more complicated...

Many reported domain thefts have occurred across multiple registrars - often a hacker will run a sniffer for awhile and then attack - spreading domains out, unless one plans to registrar at dozens and dozens of registrars, is of limited usefulness.

Another aspect to consider is that checking 1 registrar for things amiss on a regular basis is a lot easier than checking 4 or whatever - on a related note, some people using numerous registrars run into problems keeping track of what they have, when they expire, keeping credit card updated, etc.

Ron
 
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I think if you change your login/passwords from time to time, and are checking your account often. Your going to find its a smart/safe bet. Also, make sure your email addy is always uptodate and uniform. Make sure that if you use a domain as an email, that it doesnt expire! This seems to be a popular reverse hijacking tool...

Justin
 
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Domagon said:
Another aspect to consider is that checking 1 registrar for things amiss on a regular basis is a lot easier than checking 4 or whatever - on a related note, some people using numerous registrars run into problems keeping track of what they have, when they expire, keeping credit card updated, etc.
Ron

I'm not recommending it for everyone, and even at my the smallest, I have at least 400 domains. Until your portfolio is large enough to get good discounts at each, you're better price wise to consolidate them. However, multiple registrars also allows taking advantages of the specials at each as well. I find some are better for different TLD's than others. It also makes it fairly simple to trade when you have active accounts at the major ones. When I had to manually fix the whois, retrieve EPP codes and unlock over 500 names to get them out of Registerfly, I was glad I didn't have another 2000+ domains there. Also, if only one registrar is compromised, it reduces the amount you need to track down.

Spade said:
I think if you change your login/passwords from time to time, and are checking your account often. Your going to find its a smart/safe bet. Also, make sure your email addy is always uptodate and uniform. Make sure that if you use a domain as an email, that it doesnt expire! This seems to be a popular reverse hijacking tool...

Justin

A couple other safety tips:

If you own the domain your whois email is on, have it at a different registrar or different account at ther registrar than your portfolio. If they get your account, they could get your domain and move the mail to a new host.

Don't host your domain with the registrar where it's registered. If you lose the names, you also potentially lose your website host account, which may be needed to temporarily put up a site until you get your domains back.

Use a different email for the registrant and admin contacts. Each should get a message when a transfer request or expiration notice is sent, doubling your chance of catching something you didn't authorize or missing a renewal.

Use a monitoring service like domaintools or similar that will notify you when something in your whois record changes, including going into expiration status.

As many bad things registerfly did, there is one feature I miss there. They had a security message that you could set up that would email you any time your account was logged into and included the IP address that logged in. I had it notify me once of a login that wasn't mine and I immediately logged in and changed my password. I think the login ended up being support logging into my account for a support request, but it could have been a hacker just as easy. However, I changed my password within an hour or so of the unknown access.
 
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125.164.121.99
This is IP of person who took all my domains...

Today morning I sent email to Godaddy with "Request for undo of change of registrant", this is my last chance to have my domains back...
 
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Just curious how you got this ip? Looks like it came from Indonesia...
 
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Achaias said:
Just curious how you got this ip? Looks like it came from Indonesia...

IP is from email stats, someone have logged into my email account that night when my account was stolen.
It's strange for me, IP from Indonesia and WHOIS from US...
 
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Good luck to you, this must be a real horrible thing to go through and I hope you get them back, keep us posted!!
 
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