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As per usual I haven’t looked to see if there is already a thread on this topic so I apologise in advance if I’m about to moan about something that’s already been moaned about but I thought I’d air my views about a couple of the changes Flippa have made to their listing upgrades.
So the first thing is that they appear to have changed the layout of their domains home page (and possibly the websites and apps homepages). Before you could pay your $49 to be on the carousel along the top of the page. Your name would rotate through the positions of the carousel as new names were added and would then cascade down a list of 30 or so (roughly) positions underneath. In all, if you were lucky you would get quite a few days worth of exposure for your 49 bucks which I would consider quite good value for money and well worth doing. However, they seem to have done away with the other positions under the carousel which essentially means you lose two thirds of your exposure. Same price for one third of the time? We all know it’s not worth spending the 9 bucks on the listing unless you have an upgrade as your auction just gets lost in the crowd. I just thought this sucked as I didn’t realise until I’d paid my 9 dollars lol doh!
The second thing is that when I looked at the upgrades list there is now another option for “Premium Support” ($25). Now maybe I’ve got the wrong end of the stick but to me this is a total confidence killer. Surely all support should be premium? They are basically saying “Our support is poor and we know it but if you pay us money we can sort something out for you”. How on earth can you charge for support? They’re holding their customers to ransom. I’ve never heard of any other company big or small that charges for what I assume is just product support. It’s laughable. They should be striving to answer all support as fast as possible regardless. So now if I have any issues, I know I’m in the queue behind richer people than me. Thanks Flippa.
Anyway I just wanted to have a rant. As usual I have gone off on rant without fully researching the topic and if I’m totally wrong about anything then I retract my statements and appologise.
HAPPY CHRISTMAS ALL!!!
So the first thing is that they appear to have changed the layout of their domains home page (and possibly the websites and apps homepages). Before you could pay your $49 to be on the carousel along the top of the page. Your name would rotate through the positions of the carousel as new names were added and would then cascade down a list of 30 or so (roughly) positions underneath. In all, if you were lucky you would get quite a few days worth of exposure for your 49 bucks which I would consider quite good value for money and well worth doing. However, they seem to have done away with the other positions under the carousel which essentially means you lose two thirds of your exposure. Same price for one third of the time? We all know it’s not worth spending the 9 bucks on the listing unless you have an upgrade as your auction just gets lost in the crowd. I just thought this sucked as I didn’t realise until I’d paid my 9 dollars lol doh!
The second thing is that when I looked at the upgrades list there is now another option for “Premium Support” ($25). Now maybe I’ve got the wrong end of the stick but to me this is a total confidence killer. Surely all support should be premium? They are basically saying “Our support is poor and we know it but if you pay us money we can sort something out for you”. How on earth can you charge for support? They’re holding their customers to ransom. I’ve never heard of any other company big or small that charges for what I assume is just product support. It’s laughable. They should be striving to answer all support as fast as possible regardless. So now if I have any issues, I know I’m in the queue behind richer people than me. Thanks Flippa.
Anyway I just wanted to have a rant. As usual I have gone off on rant without fully researching the topic and if I’m totally wrong about anything then I retract my statements and appologise.
HAPPY CHRISTMAS ALL!!!