Flippa upgrade glitch

[Livepar]

Hello,
I listed my domain name 4-t.com on flippa last week and purchased the domain name upgrade.
The name did not show up on the domain page as you pay for. I quickly contacted the support email and they got back to me later on that night. They "fixed the error" but my domain then started on the list of upgrades from the point of when I made the purchase. So, it was #7 on the list and not #1 on the list as any upgrade would start from. They basically replied with 'tough" and it was close enough to #1 and didnt warrant any type of credit. I was kind of upset bc I feel if you pay for an upgrade you should get that full time. NOW today with only 2 days left I ordered the upgrade again (They assured me this was not a glitch and all things were dandy, and it never happens) BUT guess what, not listed again. I paid in full and not listed, now I have to wait for support to fix the "error" and I guess I have to just deal with where and when the name shows up.

I just wanted to make everyone aware that this error has now happened twice and frankly you have to "deal with it"

 

[Livepar]

Here was the response from my initial email after the first time of this issue.

Thank you for getting back to me. My apologies for the late response.

The upgrade kicked in but we were not able to catch it when it was on top of the list. Upgrades should automatically reflect in a few minutes after payment, depending on how many users have upgraded during the same time.

We do not anticipate any glitches from happening, and we also advocate that you monitor your listings and immediately report such incident if it happens again.

Please get back to us with any further questions.

 

[Livepar]

Paid earlier still no 4-t on the list. Will update where it shows up. You can see the first name listed.

 

[S-B]

This has happened for years. Flippa is well aware of it and has failed to fix it in a timely manner.

 

[Livepar]

It stinks, still not up and my auction ends in 2 days. There has been 8 others put on the domain page since i ordered. I will be upset if my shows up in the 9th spot.

 

[Livepar]

Wow, just showed up 7th on the list. (page 2 of scroller)

 

[FlippaDomains]

@Livepar We were experiencing some glitches with this, but they should now be resolved 100% - Please contact [email protected] if they persist, and know that credits will be provided in the event the upgrade did not work the first time...