VinceS89
New Member
- Impact
- 13
On the 19th of this month I purchased 6 domains on NameLiquidate.com priced at $998 each, they had just recently been listed at auction and I thought they were great deals. Maybe even too good to be true, as so it seems. I've visited and bought domains on this platform over many years now and haven't had any issues until now. I paid $5982.00 total including renews.
The domains were:
HomeListing.com
FashionModel.com
CaliforniaLiving.com
InvestmentBankers.com
ChesnutHill.com
BabyBoomer.com
Before I purchased these I checked the whois data and they had all been expired for 33 days. The exact amount of time after expiry that they get listed on the platform, as it says on the FAQ.
Today I attempted to update the nameservers on these and they all had some strange lock unabling me to do so.
After a bit of back and forth from support I receieve this email from [email protected]
"Hello,
We must inform you that your recent domain purchases on Name Liquidate cannot be completed at this time.
Due to a system error a certain amount of domains were unintentionally listed for sale on Name Liquidate. We apologize for the confusion and inconvenience this may have caused.
To prevent any further issues, we have refunded your purchase price to your In-Store Credit to ensure it is available, and we will refund it directly to your original method of payment upon request."
I've requested additional information but haven't received a reply yet.
My questions are if it was a system error why were they 33 days expired?
On the nameliquidate FAQ it says all purchases are final, so why aren't sales?
I feel like someone forgot to renew these, they complained and now Epik are catering to them.
Update from support:
"Certain accounts have settings that allow their domains to go the full 45 days before expiration for contractual reasons. Those domains should never be placed for sale, but an error caused one of these accounts to not follow this rule.
We have corrected the error, but in this case we must reverse the sales."
Apparently this person was planning to renew the names between the 33rd and 45th day of expiry. Seems far fetched.
The domains were:
HomeListing.com
FashionModel.com
CaliforniaLiving.com
InvestmentBankers.com
ChesnutHill.com
BabyBoomer.com
Before I purchased these I checked the whois data and they had all been expired for 33 days. The exact amount of time after expiry that they get listed on the platform, as it says on the FAQ.
Today I attempted to update the nameservers on these and they all had some strange lock unabling me to do so.
After a bit of back and forth from support I receieve this email from [email protected]
"Hello,
We must inform you that your recent domain purchases on Name Liquidate cannot be completed at this time.
Due to a system error a certain amount of domains were unintentionally listed for sale on Name Liquidate. We apologize for the confusion and inconvenience this may have caused.
To prevent any further issues, we have refunded your purchase price to your In-Store Credit to ensure it is available, and we will refund it directly to your original method of payment upon request."
I've requested additional information but haven't received a reply yet.
My questions are if it was a system error why were they 33 days expired?
On the nameliquidate FAQ it says all purchases are final, so why aren't sales?
I feel like someone forgot to renew these, they complained and now Epik are catering to them.
Update from support:
"Certain accounts have settings that allow their domains to go the full 45 days before expiration for contractual reasons. Those domains should never be placed for sale, but an error caused one of these accounts to not follow this rule.
We have corrected the error, but in this case we must reverse the sales."
Apparently this person was planning to renew the names between the 33rd and 45th day of expiry. Seems far fetched.
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