Enom-Subaccount. How much responsible you are?

[Scorpio]

Dear Reseller,

We recently received notification that your sub-reseller listed above has issued a chargeback in the amount of $XXXX.00. I’m sure you are aware that you have complete financial responsibility for their transactions. The funds have been spent, meaning that you are responsible for that amount. I need any/all information that you have related to that sub-account, and suggest that you notify them to find out exactly what has occurred in this situation. I need a response from you at your earliest opportunity.

Regards,

Fraud Prevention Manager

eNom Inc.

1. How much responsibility one has for his subaccount.

2. They say u cant remove subaccount for future dealings also. If the subaccount has even 1$ or a domain in it. How can a contract be valid for life.

3. Does anyone know any way to get yourself dis-associated with your subaccount atlest for future deals.

 

[almarti2]

What you need to include here is the wording of the contract not the notification letter.

Also, make sure that the email really did come from Enom. That message you posted was quite vague and sounded like it was "phishing" for your account information.

good luck

 

[AdoptableDomains]

That is a bit scary. Keep us posted on what happens. I would immediately ask them to put a freeze on transferring anything out, just in case. Get all the leverage you can as quick as you can.

 

[Dangerous Dan]

Rajat, here are the terms and conditions which govern eNom resellers and their subaccounts.

If you are worried about the validity of the email you received, send it to my personal email address and I'll check it out. I'm the internet marketing manager for eNom.