Earlier this year, Tucows acquired Enom from Rightside, and it appears that the company has been making efforts to create a better user experience for Enom customers. In the meantime, the company acknowledged that it has not been able to offer up the customer support that should be expected.
Read MoreFrom my perspective, domain registrars are sort of like a bank. For many domain investors, the bulk of their net worth is tied up in their domain names. Because domain names are digital goods domain owners can not physically protect, we are completely reliant on our domain registrar to safeguard them. When something goes wrong or some technical assistance is needed, it is important to trust that the domain registrar will do what it takes to fix an issue, as quickly as possible...
