dido90
BElieveEstablished Member
- Impact
- 1,608
I sold 2 domains in Dynadot marketplace and I got the money into my account, yesterday I requested payout then they replied with this email:
" Hello,
This is to inform you that we have had to cancel your recent payout request, unfortunately.
Your account information is incomplete/invalid and will need to be updated per our Service Agreement. Please update your information then ensure that it remains unchanged for at least 3 months before requesting a new payout. We will not process a payout request before then.
Thank you for your understanding and cooperation.
When I asked them for this required information they send me this, again!
" Hello,
I do understand your frustration. However we do need to required information to be complete and valid. Your account information is incomplete/invalid and will need to be updated per our Service Agreement. Please update your information then ensure that it remains unchanged for at least 3 months before requesting a new payout. We will not process a payout request before then.
Thank you for your understanding and cooperation. "
So did anyone face this problem before? and what should I do now?
" Hello,
This is to inform you that we have had to cancel your recent payout request, unfortunately.
Your account information is incomplete/invalid and will need to be updated per our Service Agreement. Please update your information then ensure that it remains unchanged for at least 3 months before requesting a new payout. We will not process a payout request before then.
Thank you for your understanding and cooperation.
When I asked them for this required information they send me this, again!
" Hello,
I do understand your frustration. However we do need to required information to be complete and valid. Your account information is incomplete/invalid and will need to be updated per our Service Agreement. Please update your information then ensure that it remains unchanged for at least 3 months before requesting a new payout. We will not process a payout request before then.
Thank you for your understanding and cooperation. "
So did anyone face this problem before? and what should I do now?
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