Dynadot Down

[Page Howe]

not completing orders since yesterdays...

then the Enom slowdown

anyone else having slow fulfillment at dynadot.

Page

 

[Grego85]

system was a bit sluggish at around 4am AZ time this morning when I was trying for a drop catch. But it was still working ok (not good enough to win though )

Plus they seem to go down for maintenance at random times pretty often.

Got another one in 15 minutes, I'll let you know how it goes.

 

[Erebus]

Yeah, my prepay balance is stuck since yesterday.

 

[1Darko]

I have ordered and payed for one domain registration. Still in "limbo" mode for almost 4 hours.
Now I see that in meantime someone has registered the domain at GoDaddy

 

[1Darko]

I have ordered and payed for one domain registration. Still in "limbo" mode for almost 4 hours.
Now I see that in meantime someone has registered the domain at GoDaddy

and unfortunately no responce from Dynadot support

 

[NYJimbo]

Such a big company, this should not be happening. No excuse for it being a weekend and them being short-staffed or something.

Possible they are migrating servers or services to something new, but they should announce any service interruptions to reassure customers.

 

[alcy]

@Dynadot

 

[Grego85]

Well, the API system is working, just caught a name.

 

[alcy]

yeah.. bad.
not really excusable for huge registrar like this.. especialy without forewarning

also note that transfers are not going through at all.. so if your thinking of transfering some expired names with little time left.. make sure they go to elsehwere... cause nothing is getting marked as pendingtransfer in whois now.

 

[NameJi]

My today order is delayed by 4 hours and processed. However yesterdays order is not yet fulfilled, its over 24 hours now..

Their support says they are experiencing huge load on their system.

 

[Bob Hawkes]

I just placed an order today (also one yesterday) and both went through without delay.
Bob

 

[Erebus]

Yeah, my prepay balance is stuck since yesterday.

It's okay now.

 

[alcy]

the site is still not working as should.. I think its going on 24-48 hours now.

but to recap:

your orders go through immediately and are reserved for you. this is confirmed by the "order received" email you get right away. at least for balance payments. not sure what hapens on other payment methods... but the orders do not finalize and you cannot access anything in your account (which is usually confirmed by the "order finalized" email we get).

transfers do not go through, so again if u got expired names on tight schedule DO NOT transfer there.

I am not really buying them saying they suddenyl got mega overloaded with orders... on friday or saturday.. vs any other previous day before. doesn't make sense to me. I mean you don't get 1 million orders on friday and 1000 on any other day. so its probably just some bugs needing fixing. I hope they get fixed soon. I've never seen this happen on any other popular registrar... unless it came with an annoucement before.

 

[alcy]

just got all confirmation emails for finalized orders.

all transfers went through too.

not an experience I wanna go through too often. so let's hope its a one off... as in.. fixed permanently.

p.s. all this apparently related to the .uk extension

cheers all

 

[Name Trader]

As a 100% Dynadot supporter, I'm shocked by the lack of communucations from the report staff. For me, all the problems I've had seem to have been resolved within 24hrs. However, I'm just about to start another transaction now. So we shall see.

 

[karmaco]

I bought a name yesterday morning and it wasn’t placed into my account for 5 hours even though it was clearly registered. No response from customer service on weekends apparently.

 

[1Darko]

and unfortunately no responce from Dynadot support

Dynadot support came back with apologies and a refund. As I have stated above someone did register the domain at Godaddy as I was waiting for Dynadot to resolve the issue.

 

[Name Trader]

Dynadot support came back with apologies and a refund. As I have stated above someone did register the domain at Godaddy as I was waiting for Dynadot to resolve the issue.

That sucks

 

[Dynadot]

Hi ya'll, so sorry, we weren't doing maintenance but our order processing thread was hung up.

 

[alcy]

Hi ya'll, so sorry, we weren't doing maintenance but our order processing thread was hung up.

ok thx
itd be amazing if it never happens again