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2 Checkout is a third party credit card processor. Do not use them if you want any customer service. I've used them for a year and they have slowly went downhill to the point where if there was something I could do by contacting the BBB or somewhere else, I would.
First - They have a forum and CONSISTENTLY do not answer ANY questions and then delete the ones that are negative about them in any way. I asked why payment was being sent late and guess what, the entire thread was dleeted.
Second - You call them and NOBODY will answer, they say they will call you back and then don't or they just hang up on you.
Third - They pay late. If you are supposed to be paid on a Monday, they have no problem paying you on Friday.
Fourth - They state 'We will have a debit card available in August or we will have a multi-currency feature available in August" and then never do.
When asked about these things in their forum (the only way to contact them and it doesn't work), there will be a post stating "We will make these features available when we are ready." No explanation to as why the timeframe was not met or when they expect these features to be available.
If you are looking for a credit card processor, believe me, DO NOT use 2 checkout unless you are a glutton for punishment!
First - They have a forum and CONSISTENTLY do not answer ANY questions and then delete the ones that are negative about them in any way. I asked why payment was being sent late and guess what, the entire thread was dleeted.
Second - You call them and NOBODY will answer, they say they will call you back and then don't or they just hang up on you.
Third - They pay late. If you are supposed to be paid on a Monday, they have no problem paying you on Friday.
Fourth - They state 'We will have a debit card available in August or we will have a multi-currency feature available in August" and then never do.
When asked about these things in their forum (the only way to contact them and it doesn't work), there will be a post stating "We will make these features available when we are ready." No explanation to as why the timeframe was not met or when they expect these features to be available.
If you are looking for a credit card processor, believe me, DO NOT use 2 checkout unless you are a glutton for punishment!