@Pryda - Thanks for the feedback! In response to one of your negatives you can get bulk changes made via support. You can just send a ticket to
[email protected] and let us know what changes need to be made. We can go ahead and action them on your behalf!
@PG - Hi PG.
For obvious reasons it would be impossible for me to discuss any general security policy on an open and public forum. The information you are requesting is extremely sensitive and would not be shared in public. Any information that could potentially give an insight into our security systems will never be shared publicly.
I will reiterate my PM and say that there are no accusations against you at all. This is a security verification check that cannot be avoided in certain circumstances.
We urge you to contact us to get a resolution to the issue. We have contacted you via Email requesting the documents, PM'd you on this forum when we came across this thread, tried to phone you on the number listed on your account and received no response to any of our attempts to contact you.
I want to make clear that we never have and never will embezzle funds from our customers. We are an ICANN accredited registrar and PCI DSS Compliant. We are an established company with thousands of customers. We are not involved in any shady or immoral business practices and never will be. We work hard to provide an ethical service and ensure that our customers get the support they need.
We are happy to help you resolve this issue but some form of contact with us privately would be required to resolve the problem. We have tried to contact you via a number of different channels and we have still not had a response. I hope you understand this makes it impossible for us to help you resolve this issue.
I hope you will get in touch so that we can work with you in regards to this matter. If you would like a member of our team to give you a call just PM us a valid contact telephone number and we will be happy to discuss this problem with you.
Thank you,
Sam
On another note, people asking about
Wildcard DNS:
We now support Wildcard DNS records for both A and CNAME records.
To add a wildcard record please follow these steps:
1) Log in to your Domainmonster.com account here:
http://www.domainmonster.com/login.
2) Select the domain that you wish to add the record to from the list on the right hand side, then press the "Manage" button below the list.
3) Select the "Manage DNS" option from the central menu that appears.
4) Specify whether you would like to create an "A" or "CNAME" record under the heading "Add Record", using the drop down menu.
5) In the hostname (A record) or Alias (CNAME) box, use an asterix (*) to specify a wildcard record.
6) Enter the IP Address (A record) or Address (CNAME) in the relevant field underneath.
7) Click the "Add Record" button.
And there you have it, your very own Wildcard DNS record!
Thanks everyone.
Sam