- Impact
- 161
Hello,
I want to share the frustrating hosting service I had recently.
Around the month November, last year I bought a reseller hosting from Hosting Cove for one year. Everything was going well, I even received an addition bonus of disk space and bandwidth from them. Once the hosting cove service went under Spinikr things changed.
I was using the reseller account to provide free hosting service. A few months ago I received a notification (they opened a ticket) that an account was violating their rules. I told them for what I was using the reseller account and if they had similar future problems they could terminate any account. I didn't received any replay, so I considered we had an agreement and/or they approved that.
Two weeks ago they closed my reseller account with the reason of accounts that were violating their rules and charged me a fee without any reason. At this point they disagreed anything we talked before, the support was very poor and slow. After several requests to reopen my reseller account and mentioning that it will not be used anymore to provide free web hosting, but for personal use, they just ignored my messages. I even told them, I was going to give a bad review if they was not going to cooperate somehow, but their arrogance was over the limit. My sites are offline for 2 weeks and they don't care about it at all, they just ignore. :yell:
Bottom line, if you are looking for a reseller hosting service, make sure to avoid Spinikr.Ignore them before they will ignore you. :td:
Hope it helps.
I want to share the frustrating hosting service I had recently.
Around the month November, last year I bought a reseller hosting from Hosting Cove for one year. Everything was going well, I even received an addition bonus of disk space and bandwidth from them. Once the hosting cove service went under Spinikr things changed.
I was using the reseller account to provide free hosting service. A few months ago I received a notification (they opened a ticket) that an account was violating their rules. I told them for what I was using the reseller account and if they had similar future problems they could terminate any account. I didn't received any replay, so I considered we had an agreement and/or they approved that.
Two weeks ago they closed my reseller account with the reason of accounts that were violating their rules and charged me a fee without any reason. At this point they disagreed anything we talked before, the support was very poor and slow. After several requests to reopen my reseller account and mentioning that it will not be used anymore to provide free web hosting, but for personal use, they just ignored my messages. I even told them, I was going to give a bad review if they was not going to cooperate somehow, but their arrogance was over the limit. My sites are offline for 2 weeks and they don't care about it at all, they just ignore. :yell:
Bottom line, if you are looking for a reseller hosting service, make sure to avoid Spinikr.Ignore them before they will ignore you. :td:
Hope it helps.