Change who my domains are registered with

[cornnfedd]

I have registered all of my domain names with my current hosting company, it was more so out of convenience but also the price was ok. Anyway my hosting company has had a 'crash' and my website is GONE, you heard it, i was away for a week then got an email:

Dear Sir/Madam,



On Wednesday 18th July the US hosting arm of Sanity Technology suffered an unresolvable hardware failure on our US based server. Sanity Technology have been moving towards the decommission of our US based servers for quite some time now and have offered only premium high availability services for corporate clients based within Australia. This incident mentioned however, has made this decision early for us, and as a result Sanity Technology will be discontinuing the US arm of its product range.



As you are a valued client and this was a regrettable incident our team have found a recommended alternative to service your requirements. Swish Connect is the recommended supplier for your future hosting needs as you must transfer your hosting services as soon as possible to restore your websites functionality. Swish Connect will endeavour to make contact with all clients affected over the coming days, however, should you have any questions or concerns or for assistance with transferring your domains and restoring your websites Swish Connect can be contacted via the following methods:



Site: www.swishconnect.com.au

Email: [email protected]

Phone: 1300 722 331



If your website utilized databases (such as forum software) then all database information is still in tact - this means that all your members, posts and topics, etc in your database(s) is recoverable and Swish Connect has access to this information to assist you further.



Sanity Technology deeply apologizes for any inconvenience caused to you and your business and thank you for your past support.



Regards,



Sanity Technology Support

http://www.sanitytech.net/

After trying to contact the 'new' or old hosting company for the last few days without success i have decided to cancel my account and move on.

My question is though:

how do i move where my domains are registered, also how much does this cost? Any help appreciated....

 

[JoeCanadian]

You will not be able to transfer the domains unless you can log on to your account. You will need to unlock the domains at the old registrar, submit a transfer request at the new registrar and follow any instructions you receive. Cost varies by registrar but GoDaddy for example charges $6.95 per domain.

 

[muttley]

As PeterX says.

It looks like your domains are with sanitydomains.com

You need to unlock them at sanitydomains and get the EPP code for each one.

Find yourself a registrar to move them to. I use namecheap.com (they're a reseller of enom) for my domains so I would recommend opening an account with namecheap and using the "transfer your domains to namecheap"

Note if you can't unlock your domains or get the EPP code beforehand then I would try going ahead with the transfer anyway. Sanitydomains should contact you saying someone is trying to transfer them and do they have your permission. If you answer yes then they should do both those things for you.

(I'm happy to be corrected on the advice I've given by anyone)

 

[cornnfedd]

hi, thanks for everyones advice, im going to transfer all the domains to godaddy...

i have worked out how to transfer it.

thanks again.