question Cannot Remove DNSSEC Records From a .CO Domain

[jon617]

I have a .CO domain registered with Godaddy, and trying to remove its existing DNSSEC (DS Records). This is a registrar setting, not entries in a DNS.

Has anyone seen a .CO domain fail to accept changes to DNSSEC requests? Godaddy cannot seem to figure it out, and suspect it's a problem with the .CO authoritative registry.

This is troubling because an invalid DNSSEC key can cause resolvers to fail to honor dns queries when DNSSEC validation fails.

 

[JONAH LEUNG]

Can contact go technical support for help.

 

[jon617]

Godaddy tech support was no help and offered to advice on how to proceed. They suggested contacting the .CO registry themselves, not sure who/how to contact.

 

[TLDNIC]

This might help a bit:

As far as I know Neustar is owning (=being the registry of) and/or operating (being the backend provider of) the .CO TLD. Contact details here:
https://www.neustar.biz/about-us/contact-us

.CO as a gTLD is promoted through:
http://www.go.co/contact-us.php

.CO as a ccTLD is promoted through:
http://www.cointernet.com.co/administrador/contacto/

No sure if these three point to the exact same people or not, however, if you try them all starting with the first, you should be successful.

Good luck