Buyer at Escrow.com will not update domain as received

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Hello,

Two weeks ago, I sold a domain via Escrow.com and the buyer paid for it the next day. The domain was transferred to the new owner and the WHOIS changed to a a privacy listing.

However, the buyer seems to refuse to update the domain status as received. I have emailed him twice without response or action. I've also contacted the support, but the only answer that I get is that I'll have to wait.

Anyone with a similar experience?

Approximately, how long might it take before they release the money, if he totally ignores Escrow.com's (and my) emails?
 
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Unstoppable Domains — AI StorefrontUnstoppable Domains — AI Storefront
Perfect. Thanks Escrow.com! Case closed.

I will consider concierge for all transactions above $2000, in the future.
 
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+ at Payoneer Escrow you can set how many days the buyer has to confirm/dispute... I usually set 1-2 business days.
So even if no confirmation from the buyer - PE does payout automatically.
 
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