heavend
Established Member
- Impact
- 287
Hi All,
I was wondering what kind of opinion people have on these two registries. I have been dealing with them for about a year. So far - both have about the worst customer service as I have ever seen (not like eName, but approaching it fast) Their sites are constantly crashing, specially for payment. Their login page is horrible and reset password never work correctly.
When you contact their customer service by phone - the message basically hangsup. I dialed the .in one this morning and I got an infomercial for vacuum cleaner, and then it said, press one for vacuum cleaners and press 2 for domain services. When I pressed 2, it said and I quote: "We Only sell vacuum cleaners here, good bye"
Their websites seem to be professional enough, however it does have a lot of issues, when you actually try to register domains. For example, if you order more then 19 at a time, you simply cannot submit for process as you cannot see the submit button and stuff like this.
I was curious what you think of this registrar, and what was your customer service experience with them?
Also, have anyone actually lost domains while using them, because at this time it's just bad service, however it makes me really worried about keeping any sort of volume of domains in there. Their prices are pretty nice, and that is the main reason why I started using them.
Thank you,
Alex K
I was wondering what kind of opinion people have on these two registries. I have been dealing with them for about a year. So far - both have about the worst customer service as I have ever seen (not like eName, but approaching it fast) Their sites are constantly crashing, specially for payment. Their login page is horrible and reset password never work correctly.
When you contact their customer service by phone - the message basically hangsup. I dialed the .in one this morning and I got an infomercial for vacuum cleaner, and then it said, press one for vacuum cleaners and press 2 for domain services. When I pressed 2, it said and I quote: "We Only sell vacuum cleaners here, good bye"
Their websites seem to be professional enough, however it does have a lot of issues, when you actually try to register domains. For example, if you order more then 19 at a time, you simply cannot submit for process as you cannot see the submit button and stuff like this.
I was curious what you think of this registrar, and what was your customer service experience with them?
Also, have anyone actually lost domains while using them, because at this time it's just bad service, however it makes me really worried about keeping any sort of volume of domains in there. Their prices are pretty nice, and that is the main reason why I started using them.
Thank you,
Alex K