I'm currently at a point of not knowing what to do. I registered an .es domain with them (first time). Got it in my account and the next thing I know domain disappears. Apparently domain was transferred(?) to another registrar -without my knowledge- the same day. I'm not sure if that is even possible. The team from RC insist that I did the transfer and that they have nothing to do with the whole thing. Domain still has my name on it but it's registered with a registrar I didn't even know until RC mentioned them. I mean, why would I even go into the trouble of registering with them just to transfer out? I would understand if some kind of glitch happened or even if I made some kind of error (I have registered plenty of .es in the past and never ran into any problems though). No matter the problem we would work it out but saying that they have nothing to do with the issue is the epitome of unprofessionalism. So, be very careful with them as they offer absolutely ZERO assistance.